Resolved Extension/Letsencrypt problem

[Dard0]

Hi friends!

It's the first time I dare to put a post in the forum, I've been reading for a long time, but without participating, today is the day.

( Excuse my poor English )

I'm having a problem, which I can't find the way to solve, I've read forums, asked colleagues, and I can't find the solution.

I currently manage between 50 - 60 VPS under the PLESK control panel, in all of them we use the LetsEncrypt extension for the SSL certificates, and a client has reported me the following error

From the option "SSL Certificates" of the Plesk panel, I launch the request to certify the domain name: "portal.employee.forlopd.es"

In the following link we can check that the domain responds correctly against the correct VPS: intoDNS: portal.empleado.forlopd.es - check DNS server and mail server health

When I launch the request it returns the following error ( attached image ):

An SSL/TLS certificate could not be issued for portal.employee.forlopd.es
Details
The SSL/TLS Let's Encrypt certificate could not be issued for portal.empleado.forlopd.es.
Details
Invalid response from https://acme-v02.api.letsencrypt.org/acme/order/58018440/1449439093.

Details:

Type: urn:ietf : params:acme:error:malformed

Status: 404

Detail: No order for ID 1449439093

This domain name was certified by LetsEncrypt using the PLESK extension until January 20, but when I went to renew it, I got this error.

What could happen?

Thank you very much for your time,

A hug!

 

[Dard0]

I finally found the solution:

In the following link you will find the way to solve my problem:

Unable to install a Let's Encrypt certificate: Order's status ("pending") is not acceptable for finalization or No order for ID

Applicable to: Plesk for Linux Plesk for Windows Symptoms A Let's Encrypt certificate installation fails with one of the following error messages: PLESK_ERROR: Error: Could not issue a Let's E...

support.plesk.com

A hug,