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Issue Extension manager: Permission denied

Sylthar

New Pleskian
Hello,

I can't access any longer the plesk extensions.

The button on the left is missing.
I tried to go Home>extension, but i have this message : You do not have permission to install extensions. Please contact your hosting provider.

I attached a screenshot.

Product versionPlesk Onyx 17.8.11
Product buildpsa v17.8.11_build1708180301.19 os_Debian 8.0

I'm the admin and the only user on this account.
I have several website hosted on this plesk server.

If you need more detail, let me know.

Hopping that someone can help me with that issue.

Thank you very much.
 

Attachments

  • Screen Shot 2020-04-24 at 10.28.18 am.png
    Screen Shot 2020-04-24 at 10.28.18 am.png
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You have cropped the image, so it is not possible to see the username you are logged in as. Did you ever resolve the issue BTW?
 
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