• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

Issue Extension manager: Permission denied

Sylthar

New Pleskian
Hello,

I can't access any longer the plesk extensions.

The button on the left is missing.
I tried to go Home>extension, but i have this message : You do not have permission to install extensions. Please contact your hosting provider.

I attached a screenshot.

Product versionPlesk Onyx 17.8.11
Product buildpsa v17.8.11_build1708180301.19 os_Debian 8.0

I'm the admin and the only user on this account.
I have several website hosted on this plesk server.

If you need more detail, let me know.

Hopping that someone can help me with that issue.

Thank you very much.
 

Attachments

  • Screen Shot 2020-04-24 at 10.28.18 am.png
    Screen Shot 2020-04-24 at 10.28.18 am.png
    142.5 KB · Views: 18
You have cropped the image, so it is not possible to see the username you are logged in as. Did you ever resolve the issue BTW?
 
Back
Top