R
rtpHarry
Guest
Ok so i've done my research and found this issue come up several times in these forums but nobody has provided an answer as of yet.
Our client has an external email server they want all mail to go to, so I went to their DNS settings in plesk (7.6 for windows) and deleted the MX record and the A record for "mail."
Then I added in the new records, an A record for "mail." pointing to the external exchange ip, and an mx record pointing at the "mail."
I am using standard components included with the original plesk installation which are MailEnable and Bind.
The problem is that this doesnt make any difference to how plesk operates. My DNS record for the domain now looks like this:
Shouldn't this mean that everything should work? The domain is still online in MailEnable, is this correct? If I ping mail.platinumservicesgb.co.uk it returns the local ip not the remote mail exchange. Is this correct?
The only solution I have come up with is to go into the MailEnable application, bypassing Plesk and set the domain to act as a SmartHost, but my problem is that A) the client cannot manage this, and B) doesn't it mean that all their email is collected and forwarded by our server (adding pointless bandwidth to it)?
One final question - if I am making these changes will they be updated straight away in, for example, a ping request on the web server plesk is installed on?
Looking forward to putting this one to rest, thanks for any help that can be shed!
Our client has an external email server they want all mail to go to, so I went to their DNS settings in plesk (7.6 for windows) and deleted the MX record and the A record for "mail."
Then I added in the new records, an A record for "mail." pointing to the external exchange ip, and an mx record pointing at the "mail."
I am using standard components included with the original plesk installation which are MailEnable and Bind.
The problem is that this doesnt make any difference to how plesk operates. My DNS record for the domain now looks like this:
Code:
$TTL 86400
@ 86400 IN SOA ns.platinumservicesgb.co.uk. web.dbs-uk.co.uk. (
1164724459
10800
3600
604800
86400)
platinumservicesgb.co.uk. IN NS ns.platinumservicesgb.co.uk.
mssql.platinumservicesgb.co.uk. IN A 82.165.42.54
sitebuilder.platinumservicesgb.co.uk. IN A 82.165.42.54
webmail.platinumservicesgb.co.uk. IN A 82.165.42.54
ns.platinumservicesgb.co.uk. IN A 82.165.42.54
platinumservicesgb.co.uk. IN A 82.165.42.54
mail.platinumservicesgb.co.uk. IN A 213.190.165.240
ftp.platinumservicesgb.co.uk. IN CNAME platinumservicesgb.co.uk.
[url]www.platinumservicesgb.co.uk. IN CNAME platinumservicesgb.co.uk.[/url]
lists.platinumservicesgb.co.uk. IN CNAME platinumservicesgb.co.uk.
platinumservicesgb.co.uk. IN MX 10 mail.platinumservicesgb.co.uk.
Shouldn't this mean that everything should work? The domain is still online in MailEnable, is this correct? If I ping mail.platinumservicesgb.co.uk it returns the local ip not the remote mail exchange. Is this correct?
The only solution I have come up with is to go into the MailEnable application, bypassing Plesk and set the domain to act as a SmartHost, but my problem is that A) the client cannot manage this, and B) doesn't it mean that all their email is collected and forwarded by our server (adding pointless bandwidth to it)?
One final question - if I am making these changes will they be updated straight away in, for example, a ping request on the web server plesk is installed on?
Looking forward to putting this one to rest, thanks for any help that can be shed!