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fail to install Customer & Business Manager - 10.4.4

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by RossenK, Dec 8, 2011.

  1. RossenK

    RossenK Guest

    I try to install Plesk 10.4.4 and C&BM with the trial license (for testing the migration process from 8.6), but the installation failed.

    Generated are two log files:


    Last edited by a moderator: Dec 8, 2011
  2. EugeneL

    EugeneL Regular Pleskian

    Feb 18, 2011
    Likes Received:

    Could you please provide me credentials to your server with CBM 10.4.4? I need Web and SSH access to completely investigate the issue and provide you a solution.
    If it's possible, send me credentials using private message.
  3. Propel

    Propel Guest

    Same problem

    I received this same error when installing Business manager on a 10.x trial.

    Did you ever find a solution?

    Try to attach the 'admin' application to SSO............The '/usr/share/plesk-billing/sso.php' utility was failed with the unknown message: <message>Server error (code 500): Exception with message 'Can not parse server's certificate.' caught at top level. (HTTP code: 500)</message>. All details of the problem has been stored into the '/usr/share/plesk-billing/sso.crash.log' file.