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Failed domain creation (mail, domain servie, failed log in)

Discussion in 'Plesk for Windows - 8.x and Older' started by hackhawk, Nov 14, 2005.

  1. hackhawk

    hackhawk Guest


    I'm brand new to Plesk, and really haven't got much of a clue. I would appreciate any advice on the following error that I'm receiving when attempting to add a new domain.

    I get a pop-up window containing the following text.

    Failed domain creation: Unable to update domain data: Failed mail post-configuration: Can't create mail domain servie: mailManager->addDomain() failed: mailmng failed: Run-Time error: Can't get domain default settings.

    Domain: mydomain.com [mydomain.com]
    Failed to log in..

    Any insights?
  2. Pavluha

    Pavluha Guest

    Plesk need the Mail Service. Please install and run any Mail Service from Plesk
  3. hackhawk

    hackhawk Guest

    Under Server->Services_Management, I have SmarterMail Service ,and the SmarterMail Web Server running.

    So, is this SmarterMail Service incompatibe with creating Plesk domains somehow? It (SmarterMail) was purchased from Plesk as far as I know.
  4. Gris@

    Gris@ Guest

    You should configure Plesk with SmarterMail's admin password at Server>Components Management>Mail Server>Smarter Mail
  5. hackhawk

    hackhawk Guest

    Thanks. That fixed the problem.
  6. nettproffen

    nettproffen Guest



    I have the same problem. Where can I find Smarter Mail server username/pssword? Plesk wont accept the default entered in server/somponents management/smartermail - that is Admin / 9998 / ****