Resolved Failed to install or upgrade the extenion 'Let's Encrypt' (package: letsencrypt)

[Bitpalast]

Plesk Onyx 17.0.17 #22, CentOS 7.3, 64 Bit

From the upgrade log:
ERROR: Failed to install or upgrade the extension 'Let's Encrypt' (package: letsencrypt):
Unable to open source file. Not zip file.

No more details given in log. Full log message attached. How to fix this?

 

[Bitpalast]

I found a comment under
Let's Encrypt - Plesk Extensions
with the same issue another user had tree days ago. Yet another user recommended to go into the extension and upgrade it manually. I did that and it seems that it worked. At least the extension was upgraded and I was able to test-create a certificate on a test domain afterwards.

So there were at least two other users reporting the issue plus me. It would be nice to know why this is happening and how it can be prevented on future upgrades of the extension.

 

[mr-wolf]

I had it several times (multiple times on different servers).
Never reported it because a removal of the extension and a subsequent component install went swiftly.
This is probably the same for many others.

 

[UFHH01]

ERROR: Failed to install or upgrade the extension 'Let's Encrypt' (package: letsencrypt):
Unable to open source file. Not zip file.

Confirmed bug. Pls. consider to open a bug - report ( Home > Forum > Plesk Discussion > Reports ) , so that a Plesk - Team - Member is able to pass it over to the developpers.

 

[Bitpalast]

O.k., submitted.