"Failed to pack files back" Backup-Error

[_sarbc]

double post, please remove it

 

[_sarbc]

Igor, I very want that would you help us ...
every day exacerbates our situation (((

 

[_sarbc]

Up .......

 

[GB3]

Same issue here, running 10.4.4 Update #55 on CentOS ....

 

[_sarbc]

I'm sorry for possible flooding ...

Up .......

 

[Pierol]

Hi,

I have this same issue.

Has anyone here figured out how to fix it? (without hashing out code)...

Parallels Plesk Panel v11.5.30_build115130819.13 os_CentOS 6

 

[_sarbc]

Hi Pierol!

look here: http://forum.parallels.com/showthread.php?291424-quot-Unable-to-execute-SQL-MySQL-server-has-gone-away-quot-Backup-Error
may be it help you

 

[Pierol]

Thank you _sarbc,

But i dont have a /psa dir in /opt, any ideas?

 

[_sarbc]

most likely you need will turn in /usr/local/psa ...

 

[EvolutionCrazy]

Backup always reporting errors here too

Running latest plesk version on centos 6.5
Panel version 11.5.30 Update #31, last updated at Jan 31, 2014 04:36 AM

Failed to pack files backup_xxxx_user-data_1402060412 in /var/lib/psa/dumps/domains/xxxx.tld [ 368733577216 bytes free of 482933999616 bytes total on mount point 0]

Ho can I fix it? Space is fine:

[root@server02 ~]# df -h
Filesystem      Size  Used Avail Use% Mounted on
/dev/sda3       900G  191G  664G  23% /
tmpfs           3.9G     0  3.9G   0% /dev/shm
/dev/sda1       985M  117M  818M  13% /boot

[root@server02 ~]# ls -al /usr/local/psa/PMM/tmp*
lrwxrwxrwx 1 root   root     16 Feb  1 14:34 /usr/local/psa/PMM/tmp -> /var/lib/psa/tmp

[root@server02 ~]# grep 'TMP' /etc/psa/psa.conf
DUMP_TMP_D /var/tmp

no errors can be seen here:

/usr/local/psa/PMM/logs

 

[Balles]

A possible fix:

chown psaadm:psaadm /var/lib/psa/tmp

 

[MatthiasKHH]

Hi,

we have got the same Problem on different Servers:

Failed to pack files backup_***_user-data_1404220321 in /var/lib/psa/dumps/clients/spadmin/domains/*** [ 25133096960 bytes free of 31670140928 bytes total on mount point 0]

 df -h
Filesystem            Size  Used Avail Use% Mounted on
/dev/xvda1            3.7G  896M  2.8G  24% /
/dev/mapper/vg00-usr  4.0G  1.7G  2.4G  41% /usr
/dev/mapper/vg00-var   59G   12G   48G  19% /var
/dev/mapper/vg00-home   19G  4.9M   19G   1% /home
none                  1.0G   64K  1.0G   1% /tmp

grep 'TMP' /etc/psa/psa.conf
DUMP_TMP_D /var/lib/psa/tmp

 ls -al /var/lib/psa
total 16
drwxr-xr-x  4 root   root     28 Jul  1  2013 .
drwxr-xr-x 27 root   root   4096 Aug 19  2013 ..
drwxr-xr-x  4 psaadm psaadm 8192 Apr 22 04:05 dumps
drwxrwxrwt  2 psaadm psaadm    6 Apr 22 04:04 tmp

ls -al /usr/local/psa/PMM/tmp
lrwxrwxrwx 1 root root 16 Jul  1  2013 /usr/local/psa/PMM/tmp -> /var/lib/psa/tmp

Plesk Version is 11.5.30 Update #42
OS is CentOS 5.10 (Final)

 

[MatthiasKHH]

Hi,

does somebody have an idea or fix to this problem?

 

[spilias]

I have the same problem with plesk 11.

Did someone fix problem?

 

[Olaf_Koch]

Just update your Plesk Panel to current version (#update 63). The bug is fixed with update 11.0.9 #55.