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Resolved Failed to update Plesk 12.0.18 #99 to 12.5.30

Darcey

New Pleskian
Hi,

I have picked up a client whom is having web server issues, I am primarily a web developer but don't have much experience with command line linux or plesk other than shared hosting setups and adding sites to iis etc.

There are multiple webistes n this machine and the update has failed.
12.0.18 Update #99

Is there a way to fix this via the plesk web interface or do I have to pay support to run some terminal commands or something?


The log reads:
Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class
[5] => vendor=parallels
[6] => --include-components-from-class
[7] => patched
)

Details: Doing restart of Parallels Installer...
Downloading file products.inf3: 0%
Downloading file products.inf3: 100% was finished.
Downloading file plesk.inf3: 0%
Downloading file plesk.inf3: 100% was finished.
Downloading file ppsmbe.inf3: 0%
Downloading file ppsmbe.inf3: 100% was finished.
Downloading file sitebuilder.inf3: 0%
Downloading file sitebuilder.inf3: 100% was finished.
Downloading file sso.inf3: 0%
Downloading file sso.inf3: 100% was finished.
Downloading file setemplates.inf3: 0%
Downloading file setemplates.inf3: 100% was finished.
Downloading file pp-sitebuilder.inf3: 0%
Downloading file pp-sitebuilder.inf3: 100% was finished.
Downloading file billing.inf3: 0%
Downloading file billing.inf3: 100% was finished.
Downloading file mysql.inf3: 0%
Downloading file mysql.inf3: 100% was finished.
Downloading file apache.inf3: 0%
Downloading file apache.inf3: 100% was finished.
Downloading file nginx.inf3: 0%
Downloading file nginx.inf3: 100% was finished.
Downloading file php71.inf3: 0%
Downloading file php71.inf3: 100% was finished.
Downloading file php70.inf3: 0%
Downloading file php70.inf3: 100% was finished.
Downloading file php56.inf3: 0%
Downloading file php56.inf3: 100% was finished.
Downloading file php55.inf3: 0%
Downloading file php55.inf3: 100% was finished.
Downloading file php54.inf3: 0%
Downloading file php54.inf3: 100% was finished.
Downloading file php53.inf3: 0%
Downloading file php53.inf3: 100% was finished.
Downloading file php52.inf3: 0%
Downloading file php52.inf3: 100% was finished.
Downloading file pmm.inf3: 0%
Downloading file pmm.inf3: 100% was finished.
Checking for installed packages...
Downloading file PSA_12.0.18/plesk-12.0.18-cos5-x86_64.inf3: 0%
Downloading file PSA_12.0.18/plesk-12.0.18-cos5-x86_64.inf3: 100% was finished.
Downloading file PSA_12.0.18/plesk-patches-12.0.18-cos5-x86_64.inf3: 0%
Downloading file PSA_12.0.18/plesk-patches-12.0.18-cos5-x86_64.inf3: 100% was finished.
Downloading file SITEBUILDER_12.0.8/sitebuilder-12.0.8-rhall-all.inf3: 0%
Downloading file SITEBUILDER_12.0.8/sitebuilder-12.0.8-rhall-all.inf3: 100% was finished.
Downloading file BILLING_12.0.18/billing-12.0.18-rhall-all.inf3: 0%
Downloading file BILLING_12.0.18/billing-12.0.18-rhall-all.inf3: 100% was finished.
Downloading file MYSQL_5.5.52/mysql-5.5.52-rhel5-x86_64.inf3: 0%
Downloading file MYSQL_5.5.52/mysql-5.5.52-rhel5-x86_64.inf3: 100% was finished.
Downloading file APACHE_2.2.31/apache-2.2.31-rh5-x86_64.inf3: 0%
Downloading file APACHE_2.2.31/apache-2.2.31-rh5-x86_64.inf3: 100% was finished.
Downloading file NGINX_1.11.1/nginx-1.11.1-cos5-x86_64.plesk12.inf3: 0%
Downloading file NGINX_1.11.1/nginx-1.11.1-cos5-x86_64.plesk12.inf3: 100% was finished.
Loaded plugins: fastestmirror
Determining fastest mirrors
RepoError: Cannot find a valid baseurl for repo: base
YumRepo Error: All mirror URLs are not using ftp, http or file.
Eg. Invalid release/
removing mirrorlist with no valid mirrors: /var/cache/yum/base/mirrorlist.txt
Detecting installed product components.
Retrieving information about the installed license key...
Loaded plugins: fastestmirror
Determining fastest mirrors
RepoError: Cannot find a valid baseurl for repo: base
YumRepo Error: All mirror URLs are not using ftp, http or file.
Eg. Invalid release/
removing mirrorlist with no valid mirrors: /var/cache/yum/base/mirrorlist.txt

ERROR: The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please contact product technical support.



Any ideas?

Thanks

Darcey
 
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