Fata Error In Plesk

[Filipe Miranda]

When I try to delete a domain or access a domain account in Plesk I get the follwowing error:

ERROR: PleskFatalException
Up LevelUp Level
DomainUser::getAccount failed: Unable to create Account object: Account: unable to select: no such row in the table

0: /usr/local/psa/admin/plib/class.PhDomain.php:424
PhDomain->reset(integer '0', boolean true, boolean false)
1: /usr/local/psa/admin/plib/class.BsDomain.php:313
BsDomain->reset(integer '0')
2: /usr/local/psa/admin/plib/class.BsDomain.php:307
BsDomain->delete(integer '0')
3: /usr/local/psa/admin/plib/class.BsDomain.php:540
mdeleteDomains(array)
4: /usr/local/psa/admin/plib/class.Manager.php:352
Manager->removeDomains(array)
5: /usr/local/psa/admin/htdocs/domains/removeDomains.php3:52


Any ideas how to fix this?

Thank you,

Regards,
Filipe Miranda

 

[Filipe Miranda]

People,

Just for the record!

Some bug happened during the domain creation. I had the SWsoft to fix it.

They stated that this is not suppose to happen, only in extreme cases.

In simple cases this kbase might help: http://kb.swsoft.com/en/1360

It did not help in my case, but I just wanted to share this with you all.

Regards,
Filipe Miranda