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File does not exist: /usr/share/javascript/webtoolkit.url.js

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by Jorge Adrian, Oct 4, 2010.

  1. Jorge Adrian

    Jorge Adrian Guest

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    Hello.

    atmail does not appear to be working on a fresh installation of Linux plesk 9.5.2 on Debian 5:

    If you try to visit it, it just sits there trying to load. It shows a "Connecting" icon on the right corner of it but it just stays there.

    /var/log/atmail/error_log output:

    Thank you all for your help!
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Are you sure that atmail is correctly installed on your Plesk. On my test environment all works fine and I see:

     
  3. Jorge Adrian

    Jorge Adrian Guest

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    Thanks IgorG.

    Copying the contents of /var/www/atmail/javascript/ over to /usr/share/javascript seems to resolve the problem... It seems like a fix to me butWas there a way to reinstall atmail or maybe a symbolic link was not created at install?

    Anyway, thank you very much :)
     
  4. IgorG

    IgorG Forums Analyst Staff Member

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    I think that you can just try to reinstall atmail. I hope it will help.
     
  5. Jorge Adrian

    Jorge Adrian Guest

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    What command can I use to re-install atmail?
     
  6. IgorG

    IgorG Forums Analyst Staff Member

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    Remove it first with

    dpkg -r psa-atmail

    and install it back with

    /usr/local/psa/admin/bin/autoinstaller
     
  7. deepsleep

    deepsleep New Pleskian

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    Dear IgorG

    I do have the very same problem. Since I have updated my Debian Etch to Lenny my Atmail Installation is broken. Tried to uninstall and reinstall Atmail using apt-get as well as the way you have described above.

    Following error message is shown if I try to access Atmail using Https:

    Error Log (/var/log/atmail) shows the very same like Jorge Adrian posted in his opening thread.

    Trying to access Atmail using http results in following error screen:

    Best regards
    Ivo
     
  8. IgorG

    IgorG Forums Analyst Staff Member

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    It's caused by:

    We have already submitted bug regarding this problem.
     
  9. Dan Mikkelsen

    Dan Mikkelsen Basic Pleskian

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    I just had the same problem on a few sites, when i stumbled upon this thread.

    Igor is the "Alias /javascript /usr/share/javascript/" setting necessary for Plesk to work properly?

    I didn't want to delete anything so just changed

    Alias /javascript /usr/share/javascript/

    To:

    Alias /javascript111 /usr/share/javascript/

    And this made everything work fine on the sites, and so far also in Plesk, but hoping that it isn't necessary :-/
     
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