File does not exist: /usr/share/javascript/webtoolkit.url.js

[Jorge Adrian]

Hello.

atmail does not appear to be working on a fresh installation of Linux plesk 9.5.2 on Debian 5:

If you try to visit it, it just sits there trying to load. It shows a "Connecting" icon on the right corner of it but it just stays there.

/var/log/atmail/error_log output:

[Mon Oct 04 15:02:02 2010] [error] [client 216.169.144.254] File does not exist: /usr/share/javascript/webtoolkit.url.js, referer: http://webmail.censored.com/index.php?error=auth
[Mon Oct 04 15:02:02 2010] [error] [client 216.169.144.254] File does not exist: /usr/share/javascript/ajax, referer: http://webmail.censored.com.com/index.php?error=auth
[Mon Oct 04 15:02:02 2010] [error] [client 216.169.144.254] File does not exist: /usr/share/javascript/ajax, referer: http://webmail.censored.com.com/index.php?error=auth
[Mon Oct 04 15:02:02 2010] [error] [client 216.169.144.254] File does not exist: /usr/share/javascript/composebook.js, referer: http://webmail.censored.com.com/index.php?error=auth
[Mon Oct 04 15:02:02 2010] [error] [client 216.169.144.254] File does not exist: /usr/share/javascript/livesearch.js, referer: http://webmail.censored.com.com/index.php?error=auth
[Mon Oct 04 15:02:02 2010] [error] [client 216.169.144.254] File does not exist: /usr/share/javascript/webtoolkit.url.js, referer: http://webmail.censored.com.com/index.php?error=auth
[Mon Oct 04 15:02:02 2010] [error] [client 216.169.144.254] File does not exist: /usr/share/javascript/ajax, referer: http://webmail.censored.com.com/index.php?error=auth
[Mon Oct 04 15:02:03 2010] [error] [client 216.169.144.254] File does not exist: /usr/share/javascript/composebook.js, referer: http://webmail.censored.com.com/index.php?error=auth
[Mon Oct 04 15:02:03 2010] [error] [client 216.169.144.254] File does not exist: /usr/share/javascript/ajax, referer: http://webmail.censored.com.com/index.php?error=auth
[Mon Oct 04 15:02:03 2010] [error] [client 216.169.144.254] File does not exist: /usr/share/javascript/livesearch.js, referer: http://webmail.censored.com.com/index.php?error=auth

Thank you all for your help!

 

[IgorG]

Are you sure that atmail is correctly installed on your Plesk. On my test environment all works fine and I see:

# dpkg -S atmail | grep composebook.js
psa-atmail: /var/www/atmail/javascript/composebook.js

# dpkg -S atmail | grep livesearch.js
psa-atmail: /var/www/atmail/javascript/livesearch.js

# ls /usr/share/javascript/
ls: cannot access /usr/share/javascript/: No such file or directory

 

[Jorge Adrian]

Thanks IgorG.

Copying the contents of /var/www/atmail/javascript/ over to /usr/share/javascript seems to resolve the problem... It seems like a fix to me butWas there a way to reinstall atmail or maybe a symbolic link was not created at install?

Anyway, thank you very much

 

[IgorG]

I think that you can just try to reinstall atmail. I hope it will help.

 

[Jorge Adrian]

What command can I use to re-install atmail?

 

[IgorG]

Remove it first with

dpkg -r psa-atmail

and install it back with

/usr/local/psa/admin/bin/autoinstaller

 

[deepsleep]

Dear IgorG

I do have the very same problem. Since I have updated my Debian Etch to Lenny my Atmail Installation is broken. Tried to uninstall and reinstall Atmail using apt-get as well as the way you have described above.

Following error message is shown if I try to access Atmail using Https:

Warning: require_once(Global.php) [function.require-once]: failed to open stream: No such file or directory in /var/www/atmail/index.php on line 17

Fatal error: require_once() [function.require]: Failed opening required 'Global.php' (include_path='/var/www/atmail:.') in /var/www/atmail/index.php on line 17

Error Log (/var/log/atmail) shows the very same like Jorge Adrian posted in his opening thread.

Trying to access Atmail using http results in following error screen:

Database Connection Error

DB Error: connect failed
Verify the SQL database is running
Check the SQL server is listening to the specified socket, IP address
Check the global configuration file (/var/www/atmail/libs/Atmail/Config.php) for the correct database details
Verify the database server is running correctly
Verify the MySQL /etc/my.cnf file has the correct settings for the number of database connections

Best regards
Ivo

 

[IgorG]

It's caused by:

# cat /etc/apache2/conf.d/javascript-common.conf
Alias /javascript /usr/share/javascript/

<Directory "/usr/share/javascript/">
Options Indexes FollowSymLinks MultiViews
</Directory>

We have already submitted bug regarding this problem.

 

[Dan Mikkelsen]

I just had the same problem on a few sites, when i stumbled upon this thread.

Igor is the "Alias /javascript /usr/share/javascript/" setting necessary for Plesk to work properly?

I didn't want to delete anything so just changed

Alias /javascript /usr/share/javascript/

To:

Alias /javascript111 /usr/share/javascript/

And this made everything work fine on the sites, and so far also in Plesk, but hoping that it isn't necessary :-/