File Manager Error

[resellertr]

Hi,

When we want to change a folder permission, we get

FileManager::get_file_info_wrapper() failed: filemng util failed: Unable to load the domain (EV1Domain) user (ftpuser) profile: (5) Access is denied.
---------------------- Debug Info -------------------------------
0: C:\plesk\admin\plib\common_func.php3:153
psaerror(string 'FileManager::get_file_info_wrapper() failed: filemng util failed: Unable to load the domain (EV1Domain) user (ftpuser) profile: (5) Access is denied.')
1: C:\plesk\admin\htdocs\domains\webdirs\webdir_permissions.php:51

error


How can we solve this problem?

 

[bluemoose]

ANY FIX?

Did you ever get a resolution to this problem. We have the identical issue. Thanks.

-Doug

 

[IG0R]

Check if the user that appear on error message is blocked ( disabled ) on "start menu/adminsitrative tools/computer managament/users/"

 

[arazas]

-Make sure the domain ftp user is not disabled in windows users.
-Make sure httpdocs of domain have all default users available and if not add them manually with all necessary permissions. All reset permissions on child objects.
-If still it does not work then try to reconfigure domain using advance plesk binaries on command prompt.

Cheers!

 

[arisd]

This solved problem for me:
The problem was not a result of quotas not matching.

Instead, I set the "Hosting>Setup" disk quota to "unlimited" and setting the disk space under the domain "user>Limits" section to the real desired limit.

Now it works like a charm...