• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Issue File user for domain changed

Kaspar

API expert
Plesk Guru
After using the Plesk Migrator Extension to move some domains to another server I noticed that on all of those domain the "file user" had changed. Instead of the system user who set in the "Web Hosting Access" the files are assigned to a different FTP user.

I am able to "fix" this by changing the system user credentials in the "Web Hosting Access", however this requires to also change the system user password. Which I rather not do. Any suggestions on how to restore the file user, preferably without the domains being offline?

I hope I am explaining this right. Some screen shots to illustrate the issue.

Inkedfilemanager_LI.jpg

sysuser.png


ftp.png
 
Back
Top