Resolved Frequent reports on failed Wordpress app archive installations

[Bitpalast]

New users to our web space hosted on Onyx report that they cannot install Wordpress from the apps repository. It seems that the 4.7 (latest) does not work properly while 4.6.1 can be installed without issues. Is that a known issue or is it limited to our machines?

 

[IgorG]

Hmm... Installed WP 4.7 on my test servers without any problems. What sort of errors do they have?

 

[Bitpalast]

I did more tests. On one Onyx, it does work. On another it does not. Both are the same release (#12) on CentOS 7.3 64-Bit.

The one where it does not work:

Intallation of version 4.7 does not ask for user name, db settings and so on, starts automatically and halts at 31% with this message:

Error: The following error has occurred during the installation of application:
Installation of WordPress at http://wptest.bitpalast.net/ failed. terminate called after throwing an instance of 'boost::filesystem::filesystem_error'
  what():  boost::filesystem::status: Permission denied: "/usr/local/psa/var/apspackages/0b2dd137-9ae3-4300-9608-076873cc4a3e/cache/htdocs"

Installation of version 4.6.1 asks for user name, db settings and so on, then completes without any error. It can then be upgraded to 4.7 without error, too.

Edit: On a second attempt, installation process runs to 1%, on a third attempt it halts at 45%.

 

[Bitpalast]

O.k., the file permissions were not set correctly for unknown reason. It is a default Plesk Onyx installation, nevertheless there were errors. I followed
https://talk.plesk.com/threads/wordpress-installation.340541/
to fix it with

# find /usr/local/psa/var/apspackages/ -type f -a -not -perm 644 -exec chmod 644 {} \;
# find /usr/local/psa/var/apspackages/ -mindepth 1 -type d -a -not -perm 755 -exec chmod 755 {} \;

Now the installations work. Sorry for the extra work this has caused, Igor. I did not find your previous post in a previous search. Glad that this issue can be solved by the two commands above.