• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Issue Frequent server lock-ups

Ross Edwards

New Pleskian
Server operating system version
RHEL 8.8
Plesk version and microupdate number
Version 18.0.54 Update #4
Hi folks

Obsidian on RHEL 8.8. Trying to diagnose an intermittent problem, sometimes once a week, sometimes several times a day our Plesk server will stop serving websites for a few minutes. The Plesk login page is down too, and network interfaces seem to be down too as pings stop, and we can't SSH over IP.

Usually it's off for a minute before springing back to life, but sometimes we have to restart.

I am competent(ish) with Linux, but it's not my main bag, so I would appreciate if someone could give me some clues on how to diagnose / debug this issue.

Disk space is fine, and when it's gone offline, I've looked at processes from the command line and nothing looks unusual. Which logs can I look to for this?

Many thanks for your help.
 
No they are already whitelisted - I am thinking this might be a problem with the underlying VM setup, as we've discovered other machines are disappearing at the same time, not just our Plesk setup.....

Looks like not a Plesk thing!
 
Back
Top