Fresh install of Plesk 12.5 on Debian 8 broken

[LaurentR2D2]

Hello,

I've just reinstalled my server with Debian 8 and tried to install Plesk 12.5 with typical installation option, and the install fails with this error :

===> Cumulative APS controller upgrade (final stage) has been started.
Trying to set up APS controller database... APS db accessibility check was skipped.
/opt/psa/bootstrapper/pp12.5.30-bootstrapper/bootstrapper.sh: line 4506: 29526 Segmentation fault $PRODUCT_ROOT_D/bin/sw-engine-pleskrun "$@"

ERROR while trying to store APS controller db connection parameters into product db
Check the error reason(see log file: /var/log/plesk/install/plesk_12.5.30_installation.log), fix and try again

What can I do ?

I've tried to use "/usr/local/psa/bin/repair --help" and I get a Segmentation fault

I've done the micro updates

Thank you

 

[IgorG]

Is this Debian 8 VPS or standalone server?

 

[LaurentR2D2]

Is this Debian 8 VPS or standalone server?

It's a standalone server

 

[IgorG]

Segmentation fault usually related to lack of resources or problem with hardware. Have you tested RAM and HDD at least?

 

[LaurentR2D2]

Segmentation fault usually related to lack of resources or problem with hardware. Have you tested RAM and HDD at least?

I've just asked my server to be tested, and the hardware works fine. Also, Mysql fails to start.

systemctl status mysql.service -l
● mysql.service - LSB: Start and stop the mysql database server daemon
Loaded: loaded (/etc/init.d/mysql)
Active: failed (Result: exit-code) since Thu 2015-10-29 16:55:20 CET; 3min 11s ago
Process: 11451 ExecStart=/etc/init.d/mysql start (code=exited, status=1/FAILURE)

Oct 29 16:54:49 sd-41648 /etc/init.d/mysql[11476]: 151029 16:54:49 mysqld_safe Can't log to error log and syslog at the same time. Remove all --log-error configuration options for --syslog to take effect.
Oct 29 16:55:20 sd-41648 /etc/init.d/mysql[11927]: 0 processes alive and '/usr/bin/mysqladmin --defaults-file=/etc/mysql/debian.cnf ping' resulted in
Oct 29 16:55:20 sd-41648 /etc/init.d/mysql[11927]: [61B blob data]
Oct 29 16:55:20 sd-41648 /etc/init.d/mysql[11927]: error: 'Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2 "No such file or directory")'
Oct 29 16:55:20 sd-41648 /etc/init.d/mysql[11927]: Check that mysqld is running and that the socket: '/var/run/mysqld/mysqld.sock' exists!
Oct 29 16:55:20 sd-41648 /etc/init.d/mysql[11927]:
Oct 29 16:55:20 sd-41648 mysql[11451]: Starting MariaDB database server: mysqld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . failed!
Oct 29 16:55:20 sd-41648 systemd[1]: mysql.service: control process exited, code=exited status=1
Oct 29 16:55:20 sd-41648 systemd[1]: Failed to start LSB: Start and stop the mysql database server daemon.
Oct 29 16:55:20 sd-41648 systemd[1]: Unit mysql.service entered failed state.

 

[LaurentR2D2]

I've tried to reinstall Debian 8 and immediately after Plesk 12.5, and it still doesn't work :

http://pastie.org/10516631

I've looked at " /var/log/plesk/install/plesk_12.5.30_installation.log", but I see no clue in it on how to solve this problem. Perhaps should I try to reinstall Plesk but with Ubuntu instead of Debian ? I haven't installed any program besides Plesk, so I can't see what isn't working. Until yesterday, my server was running fine with Debian 7. I just wanted to upgrade to Debian 8 because of the end of support of the PHP version shipped with Debian 7.

 

[LaurentR2D2]

I've finally reinstalled my server with Ubuntu 14 and Plesk install went fine. I don't know why Debian 8 had so much errors.

 

[UFHH01]

Hi LaurentR2D2,

could you please provide information about your source list?

Errors from your log - file:

'/lib/x86_64-linux-gnu/libc.so.6' -> '/var/www/vhosts/chroot/lib/libc.so.6'
cp: cannot stat '/lib/ld-linux*': No such file or directory

Please make sure to install "glibc"


Consider as well to try: sudo update-initramfs -u -k all
... because of

cp: cannot stat '/lib/ld-linux*': No such file or directory
cp: cannot stat '/lib/libnss_*.so.2': No such file or directory
'/lib64/ld-linux-x86-64.so.2' -> '/var/www/vhosts/chroot/lib64/ld-linux-x86-64.so.2'
cp: cannot stat '/lib64/libnss_*.so.2': No such file or directory

Trying to set up APS controller database... APS db accessibility check was skipped.
/opt/psa/bootstrapper/pp12.5.30-bootstrapper/bootstrapper.sh: line 4506: 9357 Segmentation fault $PRODUCT_ROOT_D/bin/sw-engine-pleskrun "$@"

Such an error can as well appear, if the "libmysqlclient" package isn't the correct one for your database - server. Try to re-install your "libmysqlclient" package.

 

[LaurentR2D2]

Hi LaurentR2D2,

could you please provide information about your source list?

Errors from your log - file:


Please make sure to install "glibc"


Consider as well to try: sudo update-initramfs -u -k all
... because of




Such an error can as well appear, if the "libmysqlclient" package isn't the correct one for your database - server. Try to re-install your "libmysqlclient" package.

Thank you for your help, but as I told above, I've switched to Ubuntu. What I don't understand is why Plesk installer don't check the dependencies problem. I'm thinking at the libmysqlclient version you tell me appearing as not correct. I haven't installed it myself. The Plesk installer has installed everything (Apache, Php, Mysql, ...) on my server. Now I can't install any extension with Ubuntu. I had this problem before, that's why I've tried Debian 7, but now I can't use this distribution, since PHP is not maintained anymore on it, so it won't get any security upgrade.

 

[UFHH01]

Hi LaurentR2D2,

if you now experience issues with another operating system, consider to open a NEW thread, because it will confuse forum - users, if they search for Debian - related issues/problems/errors and their suggestions and find a thread where Ubuntu - related issues/investigations are discussed.