ftp and delete

[audun1]

Hello. I have tried for many days now but without any luck.

I trying to delete one domain that one of my client have but i only get this error:

Unable to delete hosting: Remove FTP user failed: ftpmng --remove-user failed: PathSearchAndQualify failed for path


I have understanded that there is something with the ftp and yes i have created all the FTP account needed as i now.

IUSR_domainFTP lowercase
domainFTP

What can be wrong?

Thanks

 

[audun1]

Non of you on this forum that now what to do ?

 

[sergius]

You should use Plesk Reconfigurator to repair domain structure.

 

[audun1]

i have tried but it dident work at all..

Thanks for posting..

Any other or new things I can do??

 

[sergius]

It seems domainFTP's home directory isn't specified. Please check it in Computer Management > Local Users and Groups > Users > domainFTP > Properties > Profile > Home folder

 

[audun1]

hehe this wasent so easy

I have checked all ftp account connected to that account.

IUSR_domainFTP
domainFTP
domain

Have i forgotten some users ?

Thanks

 

[sergius]

There is user login in psa database witch is absent in windows or its home directory is not specified or absent in file system

 

[audun1]

Originally posted by sshigin
There is user login in psa database witch is absent in windows or its home directory is not specified or absent in file system

How can i fix this (the easy way)

I have tried the reconf tool in SWSoft menu but it dident help..

 

[sergius]

Could you please address SWsoft support?

 

[audun1]

I have tried, but i have a dedicated server from Layeredtech and therfore i have not a license directly from SWSoft. Layeredtech is also self managed so i do not expect something from them.

Is this something that i maybe CAN ask SWSoft ?

Maybe a bug?


Thanks

 

[OlegB]

The error PathSearchAndQualify occurs when there is no home folder path configured in system user settings.
To fix it you need perform the following:

1. Know domain location of a HDD. For example:

C:\inetpub\vhosts\domain.com
2. Go to
Computer Management > Local Users and Groups > Users > find FTP user for domain.com > Right Click > Properties > Profile tab> Home folder section > Select `Local Path` > input
`C:\inetpub\vhosts\domain.com` into local path bar > Click OK.

Then system user should be removed properly therefore the domain.com too.

Originally posted by audun1

Unable to delete hosting: Remove FTP user failed: ftpmng --remove-user failed: PathSearchAndQualify failed for path

what can be wrong?

Thanks

 

[audun1]

Re: Re: ftp and delete

Originally posted by OlegB
The error PathSearchAndQualify occurs when there is no home folder path configured in system user settings.
To fix it you need perform the following:

1. Know domain location of a HDD. For example:

C:\inetpub\vhosts\domain.com
2. Go to
Computer Management > Local Users and Groups > Users > find FTP user for domain.com > Right Click > Properties > Profile tab> Home folder section > Select `Local Path` > input
`C:\inetpub\vhosts\domain.com` into local path bar > Click OK.

Then system user should be removed properly therefore the domain.com too.

Hello.
I havew checkted every user and set the local path correct.

When i try to delete the domain from the client page i get this error:

Unable to delete DSMail service for domain: Unable to remove domain mail: mailmng failed: MEAOAM.AddressMap.RemoveAddressMap failed for domain wainhost.no [wainhost.no]
---------------------- Debug Info -------------------------------
0: C:\Program Files\SWsoft\Plesk\admin\plib\class.PhDomain.php:327 psaerror(string "Unable to delete DSMail service for domain: Unable to remove domain mail: mailmng failed: MEAOAM.AddressMap.RemoveAddressMap failed for domain wainhost.no [wainhost.no]")
1: C:\Program Files\SWsoft\Plesk\admin\plib\class.BsDomain.php:277 phdomain::delete()
2: C:\Program Files\SWsoft\Plesk\admin\plib\class.BsDomain.php:470 bsdomain->delete(integer "0")
3: C:\Program Files\SWsoft\Plesk\admin\plib\class.Manager.php:334 mdeletedomains(array)
4: C:\Program Files\SWsoft\Plesk\admin\htdocs\domains\domains.php3:166 manager->removedomains(array)


God this was difficult.

hope some one can help me (never had this problem with Cpanel)

 

[Paladin]

Hello

Try to do the following from command line

> "%plesk_bin%\mchk.exe" --all --fix=all

If this command stop with error then try to do this

1. Backup your <MailEnable-folder>\config folder
2. remove all .tab and .sav files from your Config Folder
3. run "%plesk_bin%\mchk.exe" --all --fix=all