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FTP Backups failing

Discussion in 'Plesk for Windows - 8.x and Older' started by jhankins, Oct 25, 2005.

  1. jhankins

    jhankins Guest

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    Greetings,

    I'm runing 7.5.3 and am having a problem backuping up to my ftp server. I've verified I can login with a regular client from the server and put files up with no issue. It fails from plesk however.

    This is the error I get
    Unable to create the backup file: Error domain_bu execution: Can not upload backup file to FTP server.

    A connection attempt failed because the connected party did not properly respond after a period of time, or established connnection failed because connected host has failed to respond.

    ---
    Any help appreciated.
     
  2. swarm

    swarm Guest

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    Actually Plesk 7.5.3 and 7.5.4 can't upload backup files to ftp in passive mode. So if port 20 closed somewhere then upload will fails.
     
  3. siren@

    siren@ Guest

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    Actually, it would be port 21. ;)
     
  4. jhankins

    jhankins Guest

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    actually

    Active FTP :
    command : client >1024 -> server 21
    data : client >1024 <- server 20

    so it's the inbound connection attempt fromthe server to the client's responded data port N+1 which will be some port greater than 1024. I tried turning off my Windows firewall and test but same result. Perhaps another firewall exists between that is blocking outbound.

    Passive FTP :
    command : client >1024 -> server 21
    data : client >1024 -> server >1024
     
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