FTP Cannot Access in Plesk Panel Linux 9.5

[Helen Pang]

Hi,

We've upgraded the Plesk Panel from version 8.6 to 9.5 2 days ago, but the FTP service suddenly having problem today, which all the users are unable to access the FTP. The websites and CP are running fine. We've also restarted all the services and even the server itself, but still can't.

We've run the log from server and get this message:

Jul 1 13:53:41 pleskcp2 proftpd[9476]: error: no valid servers configured
Jul 1 13:53:41 pleskcp2 proftpd[9476]: Fatal: error processing configuration file '/etc/proftpd.conf'

Please advice what's wrong and how to resolve it.

Thanks.

 

[IgorG]

# rpm -qf /etc/proftpd.conf
psa-proftpd-xinetd-1.3.2e-cos5.build95100504.12

Make sure that this package is correctly installed.

 

[Helen Pang]

How do I check then? Please advice the command.

 

[IgorG]

rpm -V psa-proftpd-xinetd

If you are not familiar with rpm package manager and Unix command line interface - please contact Parallels support team.

 

[phuongt]

This is the version of psa-proftpd-xineted installed with my plesk

rpm -qf /etc/proftpd.conf
psa-proftpd-xinetd-1.3.2e-cos5.build95100504.10

How can i upgrade to "psa-proftpd-xinetd-1.3.2e-cos5.build95100504.12"

Show me the command or other way to upgrade Please!

 

[IgorG]

If you have Plesk 9.5.2 version installed on CentOS 5 you can download this package from http://64.131.90.31/PSA_9.5.2/dist-...-xinetd-1.3.2e-cos5.build95100504.12.i586.rpm and update it with usual 'rpm -Uvh package.rpm' command.