• Halloween is coming! To celebrate the occasion, we dusted off a couple of old skins, and even created a brand new one (Pixel).
    To get into the festive spirit, install the Skins extension.
  • The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • The Plesk Mobile apps for iOS and Android and the Plesk Mobile Center extension have been deprecated, and are no longer available for new installations. In Plesk Obsidian 18.0.84, the Plesk Mobile Center extension will be removed from servers during the upgrade, and the Plesk Mobile apps will lose their server management features.
  • The Social Login extension has been deprecated and will be removed in Plesk Obsidian 18.0.84. After that, it will no longer be possible to log in to Plesk with a Google, Facebook, GitHub account, or with a passkey. Plesk usernames and passwords, as well as logging in with a WebPros Account, are not affected.

FTP Login Not working after creating new client/account

Z

ZeusChicago

Guest
After I make a new client, and a domain for that client, and they try to FTP to the server they get the following

"530 User kbodine cannot log in, home directory inaccessible"

I have other customers that are able to login via FTP just fine
I even removed the client account/domain and started from scratch and no go

Any suggestions?

Z
 
Ok. I have had my host (theplanet.com) look @ this problem now and they cant figure it oiut either. THey are recomended a re-install of Please from scratch (ouch).

Has anyone else seen this problem before. Running 7.5 for windows and this started occuring after a recent patch upgrade. Running -Reconfigure does not fix issue

Z
 
Disable PASSIVE Mode in your FTP Program. Set the rights for the Directory. Then it should be work.
 
i have the same problem.

home directory inaccessible

rights are set correctly....driving into nuts here :-s
 
Back
Top