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FTP Login Not working after creating new client/account

Z

ZeusChicago

Guest
After I make a new client, and a domain for that client, and they try to FTP to the server they get the following

"530 User kbodine cannot log in, home directory inaccessible"

I have other customers that are able to login via FTP just fine
I even removed the client account/domain and started from scratch and no go

Any suggestions?

Z
 
Ok. I have had my host (theplanet.com) look @ this problem now and they cant figure it oiut either. THey are recomended a re-install of Please from scratch (ouch).

Has anyone else seen this problem before. Running 7.5 for windows and this started occuring after a recent patch upgrade. Running -Reconfigure does not fix issue

Z
 
Disable PASSIVE Mode in your FTP Program. Set the rights for the Directory. Then it should be work.
 
i have the same problem.

home directory inaccessible

rights are set correctly....driving into nuts here :-s
 
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