• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

FTP Logins not working after upgrade

D

Dignus

Guest
Morning all,

after the upgrade from 7.1.6. to 7.5.2, all my FTP users are not working any more. I simply get a login incorrect message when I try to connect.

I've looked in the psa.sysusers & psa.accounts databasetables for the correct username/password, but when I try to connect... no good. Looks like the database and the sysusers on the system are out of sync. When I change the password though the psa panel and try to login with the new password, it works fine.

Is there a command to sync the database with the system?
 
I have the same problem.

If my clients (resellers) create new domains the FTP Password doesn't work. If i change it as an administrator it works fine. The most strange part is that if the client changes the password after i changed it. it also works fine.

Please help! Sounds like a BUG :confused:
 
problem solved:

Thanks to Dignus for his answer, the credits are belong to Dignus:

Probably there is a problem with system shell assignment - when you create ftpuser as client without shell access managment permissions, then shell will be /bin/false, but it should be /usr/bin/false. You should copy /usr/bin/false to /bin/false and add /bin/false into /etc/shells.

Regards,

Maurice
 
Back
Top