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ftp not working

JoseSPAIN

Basic Pleskian
hello friends, not because reason FTP has stopped working.

FTP access already created continue to operate, does not work any additional FTP account or the principal to create a new domain.

I followed the steps to reconfigure everything from here: http://kb.parallels.com/en/549 but not working, can you help?

Sorry if you do not understand but I use google translator
 
Could you please provide more details? What do you mean exactly "ftp not working"? Any logs, error messages, steps to reproduce, etc?
 
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