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FTP password reset?

A

apenstaart

Guest
Hi

On mu plesk 7.5.2, I recently added a new domain, which works just fine. The only problem is: even after I created the psychical hosting account for the new domain and set an FTP password, my FTP account cannot be accessed through smartFTP or another FTP program. I always get the message that the password is incorrect, even after changing the password a 100 times!

This is very frustrating and at this moment don't know what else I can do...Is there a way to reset the password manually? Is there an admin FTP that blocks the new domain, and if so, how can that be reset?

Where do I look?

Thx
 
Originally posted by apenstaart
Hi

On mu plesk 7.5.2, I recently added a new domain, which works just fine. The only problem is: even after I created the psychical hosting account for the new domain and set an FTP password, my FTP account cannot be accessed through smartFTP or another FTP program. I always get the message that the password is incorrect, even after changing the password a 100 times!

This is very frustrating and at this moment don't know what else I can do...Is there a way to reset the password manually? Is there an admin FTP that blocks the new domain, and if so, how can that be reset?

Where do I look?

Thx

Sometimes simply restarting Apache brings things around... If you need some help IM me.
 
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