FTP Problem

[P-jimmy]

I am having an FTP problem. While the server will resolve using
ping ftp.mydomain.com. This is my main domain I will be using for hosting other domains....

When I try to test my settings within Dreamweaver 8 it "Can not make connection to host". I have tried using /httpdocs as the host directory and just blank as some sites have recommended, the non-shared IP address, the IP address with a FTP. in front of it just mydomain.com and them FTP.mydomain.com.

Also when I try to access mydomain.com/plesk-stat/
(Which i think is supposed to use the FTP login/password)
It will not recognise ANY login/password I set.
What seems to be the issue?

 

[michaellunsford]

all ftp traffic should be getting redirected to the same place on the server -- so you could just use the IP address in dreamweaver.

so:

FTP Host: xxx.xxx.xxx.xxx (don't use "ftp" in front -- just the IP address)
host directory: /httpdocs/ (you could leave this blank)
login -- is the username for the particular domain you're trying to log into -- make sure you have the right username and password by resetting it.
password -- you get the idea.

if it's still not working, you might have to check the FTP log in dreamweaver (as it's default error message of "can not make connection to host" is rather vague). You might also need to try command-line ftp, or an FTP program that will give you a more detailed error.