which is a bit ridiculous when this issue began to occur on its own to begin with. FTPS always worked fine until one day, after several auto-updates, It decided to no longer work.
If it is found that your problem was caused by product bug w/o available solution or workaround from Parallels, then your purchase will be re-funded.
Hi Xavier12,
Igor stated quite clear:
Please note, that such a procedure is quite common all over the world, because often enough users declare something as a bug and want free support and often enough it is not at all a bug, but a users misconfiguration, which results in issues/failures/problems.
SSL Error -9844