Gmail issue with email address managed with plesk 12

[Tylerdurden]

Hi all,

i am using on debian a plesk 12 from OVH, i have a problem to configure on gmail a new address mail created from plesk.

https://support.google.com/mail/answer/22370?hl=en&rd=1


Here is the gmail error when i tried to configure the account :

[Réponse du serveur : 334 PDYzODcwMzAzOC4zODIzODYzQG5zMzAwNTc2NC5pcC0xNTEtODAtMzYuZXU+ 535 5.7.8 Error: authentication failed: authentication failure code(535) ]

I'm trying to connect via smtp.thedomaine.com on port 25 with TLS secured connexion.

here is the logs printed when i try to connect :

Nov 4 20:24:35 ns3005764 postfix/smtpd[11294]: connect from mail-io0-f179.google.com[209.85.223.179]
Nov 4 20:24:36 ns3005764 postfix/smtpd[11294]: lost connection after AUTH from mail-io0-f179.google.com[209.85.223.179]
Nov 4 20:24:36 ns3005764 postfix/smtpd[11294]: disconnect from mail-io0-f179.google.com[209.85.223.179]

i also noticed that i had this in the logs earlier :

Nov 4 20:12:32 ns3005764 postfix/smtpd[10747]: connect from mail-io0-f178.google.com[209.85.223.178]
Nov 4 20:12:33 ns3005764 postfix/smtpd[10747]: warning: SASL authentication failure: incorrect digest response
Nov 4 20:12:33 ns3005764 postfix/smtpd[10747]: warning: mail-io0-f178.google.com[209.85.223.178]: SASL CRAM-MD5 authentication failed: authentication failure
Nov 4 20:12:33 ns3005764 postfix/smtpd[10747]: lost connection after AUTH from mail-io0-f178.google.com[209.85.223.178]
Nov 4 20:12:33 ns3005764 postfix/smtpd[10747]: disconnect from mail-io0-f178.google.com[209.85.223.178]

I don't know why the message is different for the same connection.. but well any help would be appreciated

Thks in advance

 

[Tylerdurden]

sorry this worked for me : http://kb.odin.com/en/123719