Google authenticator - phone change

[Gracjan1]

Hello there,
I've installed google two-factor authentication for my Plesk panel (admin user).
After phone change I can't log in.
I've got access only using another admin name account without this authentication but I can't see proper app. for disable this.
Is there any chances to delete this via Panel or ssh?

 

[UFHH01]

Hi Gracjan1,

please use the command line ( log in as root over ssh ) to solve such issues:


List the "HELP", to see, what strings might be used with the utility "extensions":

/usr/local/psa/bin/extension -h ( or --help )

​

List your extensions:

/usr/local/psa/bin/extension -l

​

Remove extension:

/usr/local/psa/bin/extension -u EXTENSION_NAME​

 

[Gracjan1]

It helps.
I really appreciate this and... sorry for not using 'search' .
Big beer for you

 

[UFHH01]

Please keep it cold, so I might drink if after the work! ^^

 

[Gracjan1]

Sir - yes Sir!

 

[ipmsupport]

Hi Gracjan1,

please use the command line ( log in as root over ssh ) to solve such issues:


List the "HELP", to see, what strings might be used with the utility "extensions":

/usr/local/psa/bin/extension -h ( or --help )

​

List your extensions:

/usr/local/psa/bin/extension -l

​

Remove extension:

/usr/local/psa/bin/extension -u EXTENSION_NAME​

the above work, but is quite crude. If you have a server with 100 customers, and 1 looses their phone you can't possible delete the complete extension for all to save this one customer?

In other words, how to disable the extension for just one customer?
One work-around would be to create a new customer account and connect the subscribtion to it?

But is there any other way, like to just disable the GA for that customer only?