Resolved Grafana error, cant install and cant recover agent360

[javismiles]

Server operating system version

Ubuntu 22.04

Plesk version and microupdate number

Product version: Plesk Obsidian 18.0.56.4 OS version: Ubuntu 22.04 x86_64 Build date: 2023/11/06 15:00 Revision: 7f3265358b91416f035eddb5dfe564171fd100a4

this morning by mistake I deleted agent360 and now I dont know how to reinstall it,
I tried to activate Grafana, and I keep getting this error:
" Could not check if Monitoring was installed correctly: The Grafana service seems to be broken. Fix installation "
and click on fix and nothing happens, it hangs or gives an error

- could you help me reinstall agent360 which is my preferred way
- and could you help me understand why grafana also fails

thank you very much

 

[javismiles]

looks like the grafana install gives this errors:

Execution package has failed with exit code 1, stdout: , stderr: WARNING:__main__:Unable to download package information: Command '['apt-get', '-qq', 'update', '--allow-releaseinfo-change']' returned non-zero exit status 100. Trying to install requested packages using previously created cache. ERROR:__main__:Command '['apt-get', '-q', '--assume-yes', '-o', 'Dpkg::Options::=--force-confdef', '-o', 'Dpkg::Options::=--force-confold', '-o', 'APT::Install-Recommends=no', '--purge', 'install', 'apt-transport-https', 'ca-certificates']' returned non-zero exit status 100. stdout: Reading package lists... Building dependency tree... Reading state information... ca-certificates is already the newest version (20230311ubuntu0.22.04.1). ca-certificates set to manually installed. The following NEW packages will be installed: apt-transport-https 0 upgraded, 1 newly installed, 0 to remove and 6 not upgraded. Need to get 1510 B of archives. After this operation, 169 kB of additional disk space will be used. Ign:1 Index of /ubuntu jammy-updates/universe amd64 apt-transport-https all 2.4.10 Err:1 Index of /ubuntu jammy-updates/universe amd64 apt-transport-https all 2.4.10 404 Not Found [IP: 91.189.91.83 80] stderr:E: Failed to fetch http://archive.ubuntu.com/ubuntu/pool/universe/a/apt/apt-transport-https_2.4.10_all.deb 404 Not Found [IP: 91.189.91.83 80] E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?

I hope you can help me to reinstall agent360 and also see whats up with Grafana, thank you

 

[javismiles]

I now found how to install agent360 in this page

GitHub - plesk/agent360: 360 monitoring agent

360 monitoring agent. Contribute to plesk/agent360 development by creating an account on GitHub.

github.com

so I followed the instructions by doing
wget -q -N monitoring.platform360.io/agent360.sh && bash agent360.sh usertoken

and it works and I Can do
service agent360 status
and its active

and I do
sudo -u agent360 agent360 info
Version: 1.2.48
Plugins enabled: iostat, diskusage, swap, system, process, cpu, network, loadavg, memory, ping
Plugins directory: /usr/local/lib/python3.10/dist-packages/agent360/plugins

looks good,
but within the plesk panel I cannot see the charts or anything,
and there is no option at all related to agent360 within the plesk panel,
so how do I recover the access to the charts from within the plesk panel?

thank you very much

 

[javismiles]

finally fixed it,
- deleted extension
- had to kill process that was holding the lock of apt-get update
- reinstalled extension
- now it works