Resolved Grafana permissions needed for dashboards:read

[TactfulBit]

Server operating system version

Ubuntu 24.04.2 LTS

Plesk version and microupdate number

18.0.69 Update #1

I have a brand new Plesk server install, and after trying to add the Grafana extension, I can't seem to get it to work. I keep getting this error:


Does anyone have some suggestions on this? I searched the forum and online but I could not find anything substantial. Maybe someone here has a better idea.

 

[Sebahat.hadzhi]

Often the issue is caused due to corruption in Grafana, please try re-installing the extension according to the steps you can find here.
If that doesn't help, please review the /usr/local/psa/admin/conf/panel.ini and confirm if you see any authentication method specified under [ext-grafana].

 

[TactfulBit]

Apologies for the late reply. I did follow the steps in the guide provided, but the issue is still there. I get the same error that I need additional permissions to view the Grafana dashboard.


It looks to me an issue with permissions somewhere in the chain, but I can't figure out which config file might need an update.

 

[Sebahat.hadzhi]

Thank you for the update. This directive modifies the Grafana authentication methods. Please create a backup of the panel.ini file:

cp -a /usr/local/psa/admin/conf/panel.ini /usr/local/psa/admin/conf/panel.ini-bkp

Open the original panel.ini file and remove the lines:

[ext-grafana]
allowSuperAdmin = true

Then save the file an give it another go. I hope that helps.

 

[TactfulBit]

Thanks for the reply, and indeed, this fixes the issue. When I initially installed Grafana through the extensions section, it had that provision for the panel.ini in the description and pictures.
Maybe it needs updating, then, if it causes this issue?

 

[Sebahat.hadzhi]

Glad to hear it worked out.

I am not entirely sure I was able to understand the second part, sorry. Do you mean that the directive was automatically added to panel.ini post installation? (I am unable to reproduce that behavior on a test server). Or you are referring to the extension description? If yes, this part is intended for configuring custom dashboards and data sources in Grafana.

 

[TactfulBit]

Apologies, yes, I was referring to the pictures and description of the extension, hence why I added it manually to panel.ini