• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Health Monitor not visible & can't configure

Marc Mertens

New Pleskian
Hi there,

I did a brand new installation on a Server (Image Server4you - Debian 8.6‬ & Plesk Onyx 17.0.17 Update 5). I did install the Server Health Monitor via "update & upgrade" on the Plesk backend but I can't configure the service due to the fact that I can't see this option on the Plesk page.

Do I need to setup something to see this option? Couldn't find something on the help page nor on the internet. Let me know if you need more informations

Help would much appreciated :)

Cheers Marc
 
Hi Marc
I have Plesk Onyx on Centos notting wrong still running perfectly, i guess some package on servers downloading missing always happened also debian 8.6 or 8.6.6 diffelty most effect try the putty or local host something differenlty...
 
Realy strange as this is a brand new installation and durring the installation of the healt monitor no error message ... Any idea what kind of packages are needed to run the monitor?

Regards
Marc
 
Maybe related to this? Try to install Support for Tomcat Java Servlets but ends with an error message:

Installation wird nicht fortgesetzt

Die Ausführung von apg-get ist mit folgender Meldung fehlgeschlagen:
Reading package lists...
Building dependency tree...
Reading state information...
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
psa-tomcat-configurator : Depends: tomcat7 but it is not going to be installed
Depends: tomcat7-examples but it is not going to be installed
Depends: tomcat7-admin but it is not going to be installed
Depends: openjdk-7-jdk but it is not going to be installed

What kind of packages do I need for this installation? Any advice?

Thanks

Marc
 
Depends: tomcat7 but it is not going to be installed
Depends
: tomcat7-examples but it is not going to be installed
Depends
: tomcat7-admin but it is not going to be installed
Depends
: openjdk-7-jdk but it is not going to be installed

Actually, Marc Mertens, the answer to your question is right in your provided informations!

... but apart from that, "tomcat" and the depending packages, like as well "psa-tomcat-configurator" has got absolutely nothing to do with the "Plesk Health monitor". Pls. note, that "Plesk Health monitor" depends on the "service provider view". ;)
 
Hi UFHH01,

Actually, Marc Mertens, the answer to your question is right in your provided informations!

Well if I try to install the packages mentiond in the the message I end up with a message that the "tz.." whatever is newer on the system that I would like to install :-/ end of message ...

... but apart from that, "tomcat" and the depending packages, like as well "psa-tomcat-configurator" has got absolutely nothing to do with the "Plesk Health monitor". Pls. note, that "Plesk Health monitor" depends on the "service provider view". ;)

I'm logged in as ADMIN as I did always and I could see the Health Monitor, is there a change? I doubt that to be honest ;)
 
Hi Marc Mertens,

the "user" which you are logged in with, is not in question here... it really depends on the VIEW ( Interface Management ). :rolleyes:
 
Well to be honest as I can see I'm logged in as an ADMIN and I can see the entire "Tool" section so for me it seems that the view is not the problem. I can do all the administrative things that I could do before the new installation.

Therefore I guess this is an installation issue, just my 2 cents
 
Hi Marc Mertens,

can you at least confirm, that the package "psa-health-monitor" is installed on your server?

dpkg --list | grep ii | grep health
 
WOW, those packages are not installed :-/ but if I check the update & upgrade page everything seems to be installed and the system is green :-/

Any idea what kind of packages I would need for the health monitor?

But still this is so weird that it seems to be installed ...
 
Hi Marc Mertens,

pls. use the following commands over your command line ( logged in as user "root" ):

/usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current --remove-component health-monitor
/usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current --install-component health-monitor

OR:

plesk installer --select-product-id plesk --select-release-current --remove-component health-monitor
plesk installer --select-product-id plesk --select-release-current --install-component health-monitor
 
Hi UFHH01,

first of all thanks for your help and your patience with me ;) so I did the following on the server. Please find below a summary of the messages that appear on my "root" screen. Guess what ... still not working :-/

plesk installer --select-product-id plesk --select-release-current --remove-component health-monitor


Informationen zum installierten Lizenzschlüssel werden abgerufen...
Überprüfung der Komponenten und Produkte wird gestartet...
Datei wird heruntergeladen PSA_17.0.17/examiners/disk_space_check.sh: 0%
Datei wird heruntergeladen PSA_17.0.17/examiners/disk_space_check.sh: 100% fertig.
Auflösung der Paketabhängigkeiten wird geprüft.
Pakete werden installiert
Reading package lists...
Building dependency tree...
Reading state information...
The following packages will be REMOVED:
psa-health-monitor*
0 upgraded, 0 newly installed, 1 to remove and 0 not upgraded.
After this operation, 141 kB disk space will be freed.
(Reading database ... 184832 files and directories currently installed.)
Removing psa-health-monitor (17.0.17-debian8.0.build1700161026.19) ...
Purging configuration files for psa-health-monitor (17.0.17-debian8.0.build1700161026.19) ...
Patches werden installiert...

Die Patches wurden erfolgreich installiert.

Die Änderungen wurden erfolgreich übernommen.

Straight after the deinstallation I did the following



plesk installer --select-product-id plesk --select-release-current --install-component health-monitor

Informationen zum installierten Lizenzschlüssel werden abgerufen...
Sie besitzen die neueste Produktversion und alle ausgewählten Komponenten sind
bereits installiert. Die Installation wird nicht fortgesetzt.​


This is soo strange, any advice to make this working? I'm getting feedup :-/

Thanks and have a great Sunday
Cheers
Marc
 
Hi Marc Mertens,

indeed, your latest message is actually not a normal behaviour, which leads to ( possible ) package manager inconsistencies, or to issues, when you use "copy&paste" for commands found at internet sites, with ( invisible on the command line!!! ) HTML/BB-CODE - formats.


Here is what I ( <= !!! ) would do:

First, I would clean the cache: => apt-get clean

Second, I would update my "sources.list" ( at : "/etc/apt/" ): => apt-get update

Third, I would check my "sources.list" ( at : "/etc/apt/" ) and I would make sure with the help of for example => https://debgen.simplylinux.ch/ , that it is correct and sufficient for my operating system.

Fourth, if you made any changes to your "sources.list", be sure to run again "apt-get update".

Fifth, I would make sure, that ALL packages on my server are up-to-date and correctly installed: => "aptitude upgrade"..... followed by : => "apt-get -f install" OR/AND "dpkg --configure -a"

Sixth, I would make sure, that Plesk and its components are up-to-date and force the re-installation of possible patches: => "plesk installer --select-product-id plesk --select-release-current --reinstall-patch --install-component base"

Seventh, you are always able to list Plesk components for your current installed Plesk version with the command: => "plesk installer --select-product-id plesk --select-release-current --show-components --show-options"
... which will display as well, if possible updates are available, or/and which components are currently installed and which could be installed.

I already gave you the correct commands, how to INSTALL and REMOVE Plesk components in my previous post. If you need further help here, or more informations which command options are available for the "plesk installer", pls. consider to use the command:

=> "plesk installer --help" OR/AND "plesk installer --help-options"​

Eighth, pls. be informed, that when you use "copy&paste" for commands that you found over the internet, that these copied commands might include HTML/BB-CODE - formats, which you can't see, when you paste it directly on your SSH - command line. The ( possible ) command options might be stripped due to these ( invisible ) code(s) and commands might not be successfully executed with all command options. If you experience such issues, pls. consider to copy the WHOLE commands FIRST into an ASCII - Editor ( "notepad.exe" for example on Windows systems ), before your copy them again FROM THERE, to paste them into your SSH - command line. To avoid such issues/problems completely, pls. consider TO TYPE the commands, instead of using "copy&paste". ;)
 
Hi UFHH01,

wow, thanks again for your patience and I will try tomorrow your mentioned steps and I'll keep you in the loop :)

Cheers
Marc
 
Back
Top