Help Desk appearing to customers of resellers. Can I hide it?

[CharnchonL]

I have installed Help Desk (osticket) on Plesk 11.5. The Help Desk works for my customers. However the customers of my resellers also see the link to my Help Desk too. Can I hide the link to those who are customers of my resellers?

Thanks!

 

[IgorG]

http://kb.parallels.com/en/115724

 

[CharnchonL]

Thanks Igor. The KB mentioned the problem has been fixed in 11.5. However, my version is 11.5. Should I still apply these two files? Will they harm my Plesk 11.5? The files seem to be older.

on Windows:
%plesk_dir%\admin\plib\NavigationContext.php
%plesk_dir%\admin\smb\application\controllers\AdminHomeController.php