Help Desk link missing

[ZopfWare]

After upgrade to Plesk 12 Help desk link to osticket installation disappeared.

How do I get my sites osticket installation to appear again for help desk?

 

[IgorG]

Just in case check corresponding setting in panel.ini. Maybe it is disabled there.

 

[ZopfWare]

I do not find a panel.ini on my system...Plesk 12 Centos 6.. did find a panel.ini.sample though.

Where would i find this file?

 

[IgorG]

It should be /usr/local/psa/admin/conf/panel.ini

 

[ZopfWare]

cat: /usr/local/psa/admin/conf/panel.ini: No such file or directory

I also have CBM installed.

 

[IgorG]

Actually, according to bugreport PPP-8368 this link was really dropped. But you can use Custom Buttons if you need this link.