Help Desk

[galaxy]

I've had the help desk software since plesk 9.5. I'm on 11.5.30 now and I get customers entering tickets, but I don't see where to access them in the admin panel.
Where did they go? How do I update/respond to them and update the tickets?

 

[IgorG]

Have you configured Help Desk as it is described in Administrator's Guide?
http://download1.parallels.com/Plesk/PP11/11.5/Doc/en-US/online/plesk-administrator-guide/66224.htm