Question Log outgoing emails from Plesk panel to users?

[jnthn]

Is it possible to see a log of emails sent by Plesk panel to users in Plesk?

I host customer websites on a Plesk server and do most of the management for them. I already disabled most notifications to users, so my customers wouldn't get (scary technical) messages they don't really understand.

Still, it would be nice if I can see a log of messages that were sent by Plesk. That could help me figure out if the notification settings are strict enough, and also review what is sent in case a customer asks questions about a message they received from Plesk.

 

[Sebahat.hadzhi]

Hi, @jnthn . There's no designated log for system notifications if that's what you are after. Notifications sent from Plesk are logged like any regular email message in the mail log, which you can check by the command line or through the Log Browser extension > Mail tab.

 

[jnthn]

@Sebahat.hadzhi Clear! Thanks for your reply.

Alternatively, is there a way to CC/BCC every email from Plesk to users? Perhaps a global Plesk setting for that, or could I enter my own email address as second address for every Plesk user I create?

 

[Kaspar]

Under Tools & Settings > Notifications, each notification can be sent to the Customer and also to the Administrator. So if the goal is to receive a copy of every notification that is sent to a customer, you could simply enable the Administrator checkbox for those notifications as well. Alternatively, there is an Email address option for each notification where you can specify one additional address.

One limitation is that this only covers notifications managed through Tools & Settings > Notifications. It is not a global BCC for literally every email generated by Plesk or its extensions (for example account activation/password reset emails, messages generated independently by an extension or Cron jobs).