Issue help! plesk 12.5 to onyx failed due to out of memory

[geegee]

today i ran the upgrade to onyx but it failed.

the log file show stuff like:

Running Transaction Check
Error in PREIN scriptlet in rpm package psa-mod_proxy-2.4.6-centos7.16102516.x86_64
Non-fatal POSTIN scriptlet failure in rpm package plesk-platform-runtime-1.0.1-centos7.892097.16021112.x86_64
Non-fatal POSTIN scriptlet failure in rpm package plesk-rdbmspp-2.0.1-centos7.735641.16021112.x86_64
Non-fatal POSTIN scriptlet failure in rpm package plesk-dovecot-pigeonhole-0.4.16-centos7.16112221.x86_64
Non-fatal POSTIN scriptlet failure in rpm package bitstream-vera-fonts-1.10-7.noarch
Non-fatal POSTIN scriptlet failure in rpm package 1:fail2ban-0.9.2-centos7.16102516.noarch
Non-fatal POSTIN scriptlet failure in rpm package log4cplus-1.1.3-0.4.rc3.el7.x86_64
Error in PREIN scriptlet in rpm package plesk-lmlib-0.2.3-centos7.825.16102518.x86_64
Non-fatal POSTIN scriptlet failure in rpm package libaps-1.0.8-centos7.798670.16071418.x86_64
Non-fatal POSTIN scriptlet failure in rpm package sw-engine-2.20.2-centos7.201612081611.x86_64
Non-fatal POSTIN scriptlet failure in rpm package libbsd-0.6.0-3.el7.x86_64
Non-fatal POSTIN scriptlet failure in rpm package libopendkim-2.11.0-0.1.el7.x86_64
Error in PREIN scriptlet in rpm package sw-cp-server-2.3.0-centos7.16072714.x86_64
Error in PREIN scriptlet in rpm package plesk-base-17.0.17-cos7.build1700161028.14.x86_64
Non-fatal POSTIN scriptlet failure in rpm package psa-pylibplesk-17.0.17-cos7.build1700161208.17.x86_64
Non-fatal POSTIN scriptlet failure in rpm package psa-vhost-17.0.17-cos7.build1700161026.16.noarch
Non-fatal POSTIN scriptlet failure in rpm package psa-libpam-plesk-17.0.17-cos7.build1700161028.14.x86_64
Non-fatal <unknown> scriptlet failure in rpm package psa-libpam-plesk-17.0.17-cos7.build1700161028.14.x86_64
Error in PREIN scriptlet in rpm package psa-phpmyadmin-4.6.6-cos7.build1700170125.17.noarch
Error in PREIN scriptlet in rpm package psa-proftpd-1.3.5b-cos7.build1700161026.16.x86_64
Updating: plesk-dovecot-core-2.2.26.0-centos7.16120817.x86_64 [1/121]
Updating: plesk-release-17.0.17-cos7.build1700161028.14.x86_64 [2/121]
Updating: psa-17.0.17-cos7.build1700161028.14.x86_64 [3/121]
Installing: sw-librrd-1.6.0.1-centos7.16112417.x86_64 [4/121]
error: Couldn't fork %pre(psa-mod_proxy-2.4.6-centos7.16102516.x86_64): Cannot allocate memory

and a lot mre of those "Cannot allocate memory"

i guess my plesk is now in a half upgraded state.

how can i rerun the upgrade... how can i make sure it wont run out of memory?

 

[Bitpalast]

Does your system fulfill the minimum system requirements for Onyx?
Hardware Requirements for Plesk

 

[geegee]

yep, 40gb, 2gb mem centos 7

 

[Bitpalast]

I suggest that you first look into the process list, which processes are consuming your RAM. If they are not vitally important for either Plesk, mail or web, maybe you can stop them before you start the upgrade. Stop or kill the processes so that you have enough RAM available for Plesk.

Afterwards, start the upgrade again, e.g. via console:

1) Pre-upgrade check:
# wget http://autoinstall.plesk.com/PSA_17.5.3/examiners/panel_preupgrade_checker.php
# /usr/local/psa/admin/bin/php panel_preupgrade_checker.php

2) Upgrade:
# wget https://installer.plesk.com/plesk-installer
# chmod +x plesk-installer
# ./plesk-installer --debug

 

[geegee]

i fear that will not work because the plesk instalation thinks it is already updated to the new version.

the installation does not detect the out of memory problems and not executed preinit scripts and all that stuff.

 

[Bitpalast]

Do you fear it or have you tried it?

If Plesk was upgraded, but is not working, you can try
# plesk installer --select-release-current --reinstall-patch --upgrade-installed-components
# plesk repair installation -y