horbe/webmail is not working

[JUBAiR]

after upgrading to 7.5.3 from 7.5.2 my webmails are not working

but pop3/smtp is working properly


i am getting this messege when trying to connect to http://webmail.domain.tld/

A fatal error has occurred
DB Error: connect failed
Details have been logged for the administrator.


now i checked the mysql databases using webmin for accesses and i got this

User Permissions

horde localhost
All

Datebase Permissions

horde horde localhost All

but still it is not working

can someone help me with it?

p.s.: i've also fixed ioncube problem and php is working properly

 

[Aurelien]

Hello this solution works on fedora fc2
and an upgrade from 7.5.2 to 7.5.3

cat /etc/psa/.psa.shadow > etc/psa/.webmail.shadow

chown apache.apache /etc/psa/.webmail.shadow

chmod 600 /etc/psa/.webmail.shadow

You may have a problem with your file:
/etc/psa/.webmail.shadow


good luck
aurelien

 

[bsysbvba]

Move Plesk to a new server.

Hi guys,

I had the same problem when moving from one server (running 7.5.4) to another server (also running 7.5.4). After my psarestore webmail gave me the same error :

A fatal error has occurred
DB Error: connect failed
Details have been logged for the administrator.

Inspired by previous post (by Aurelien) I copied the /etc/psa/.webmail.shadow file from the old server to the new one as the content of that other hidden file .psa.shadow was different on my old server!!

 

[_tek]

This might break it worse

Originally posted by Aurelien
Hello this solution works on fedora fc2
and an upgrade from 7.5.2 to 7.5.3

cat /etc/psa/.psa.shadow > etc/psa/.webmail.shadow

chown apache.apache /etc/psa/.webmail.shadow

chmod 600 /etc/psa/.webmail.shadow

You may have a problem with your file:
/etc/psa/.webmail.shadow


good luck
aurelien

If the horde user and the admin user have the same password then this will work but if not then your going to get a db error.

check out this post for how to fix this correctly.
http://forum.sw-soft.com/showthread.php?s=&postid=119625#post119625