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horbe/webmail is not working

Discussion in 'Plesk for Linux - 8.x and Older' started by JUBAiR, Jun 2, 2005.

  1. JUBAiR

    JUBAiR Guest

    after upgrading to 7.5.3 from 7.5.2 my webmails are not working

    but pop3/smtp is working properly

    i am getting this messege when trying to connect to http://webmail.domain.tld/

    A fatal error has occurred
    DB Error: connect failed
    Details have been logged for the administrator.

    now i checked the mysql databases using webmin for accesses and i got this

    User Permissions

    horde localhost

    Datebase Permissions

    horde horde localhost All

    but still it is not working

    can someone help me with it?

    p.s.: i've also fixed ioncube problem and php is working properly
  2. Aurelien

    Aurelien Guest

    Hello this solution works on fedora fc2
    and an upgrade from 7.5.2 to 7.5.3

    cat /etc/psa/.psa.shadow > etc/psa/.webmail.shadow

    chown apache.apache /etc/psa/.webmail.shadow

    chmod 600 /etc/psa/.webmail.shadow

    You may have a problem with your file:

    good luck
  3. bsysbvba

    bsysbvba Guest

    Move Plesk to a new server.

    Hi guys,

    I had the same problem when moving from one server (running 7.5.4) to another server (also running 7.5.4). After my psarestore webmail gave me the same error :

    A fatal error has occurred
    DB Error: connect failed
    Details have been logged for the administrator.

    Inspired by previous post (by Aurelien) I copied the /etc/psa/.webmail.shadow file from the old server to the new one as the content of that other hidden file .psa.shadow was different on my old server!! :D
  4. _tek

    _tek Basic Pleskian

    Feb 7, 2005
    Likes Received:
    This might break it worse

    If the horde user and the admin user have the same password then this will work but if not then your going to get a db error.

    check out this post for how to fix this correctly.