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HORDE (User Validation Failed)

Discussion in 'Plesk for Linux - 8.x and Older' started by eaymerich, Jan 27, 2006.

  1. eaymerich

    eaymerich Guest

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    Hello,

    I've just migrated some domains from a server with Plesk 7.0.3 to another one with Plesk 7.5. The migration was done with the Migration Manager of the plesk at the new server.

    The problem is that HORDE doesn't validate the users correctly. The Mail server works perfectly, but HORDE doesn't access to it.

    After the migration, I modified the IP of all the domains to have the same that they had before the migration.

    What can I do to resolve that problem?

    Thanks,
    Esteban
     
  2. LiquidSolid

    LiquidSolid Guest

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    Hi there,

    Does horde give you an error MSG saying that the username/password combinations are fault or does it just come back with the login screen? In the last case check the permissions on your sessions (php) folder or have a look if it exists.

    I had a simular issue after i restored a backup from FreeBSD onto CentOS. Since there are a few :) differences in OS you have should think twice before restoring the way I did. But then again if you never try then you'll never know.

    Let me know what the outcome is.
     
  3. eaymerich

    eaymerich Guest

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    after introducing username and password, horde tries to validate, and it goes to the login form with a "invalid login" error mesage

    someone said me that it could be an error on the mysql tables of horde, but i am not sure

    thanks!
    Esteban
     
  4. LiquidSolid

    LiquidSolid Guest

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    Horde gets it's data from the PSA tables to validate. You said the mail server works perfectly.. Does this mean you receive e-mail through pop3/smtp? I discovered that once i restored the backup some passwords had to be reset.
     
  5. eaymerich

    eaymerich Guest

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    POP3/SMTP Servers works perfectly. I have configured the email accounts at outlook and they works.

    I have created a new email account, and Horde doesn't open it correctly, giving the same login connection error, so I think that reseting passwords I should not obtain anything
     
  6. LiquidSolid

    LiquidSolid Guest

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    I agree, resetting passwords wouldn't help you much.
    Did you already do a re-install of Horde / IMP? Checked the settings in the horde config files? PHP working correct?

    I will have a look later on to see whether I can come up with something more.
     
  7. lgr_nico

    lgr_nico Guest

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    Hi, I've got the same kind of error on plesk 7.5.4. POP and SMTP servers works fine but I can't log in Horde. I've not error message but I come back with the login screen. What should I exactly look in the permissions of the sessions (php) folder.
    Thanks
     
  8. LiquidSolid

    LiquidSolid Guest

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    Hi Igr_nico,

    You should check whether you've the right permissions set on the sessions folder. (eg. /var/lib/php/session)

    You could try chmodding this directory to 777 and make the root.wheel owner of the directory. It this works, set the permissions to something acceptable for your system.

    Let us know the outcome.
     
  9. wagnerch

    wagnerch Guest

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    Not sure I would play with permissions on /var/lib/php/session, but this is what they are supposed to be:

    Access: (0700/drwx------) Uid: ( 48/ apache) Gid: ( 48/ apache)


    You might want to look in /var/log/psa-horde.log and see if there is any failed login's. Horde is a bit messed up, if you put in the wrong password I have seen it just give you a blank screen. Make sure you are logging in using "username@domain.com" -- that one always kicks my butt.
     
  10. lgr_nico

    lgr_nico Guest

    0
     
    Thanks for your answer.
    The permissions on /var/lib/php/session
    are : drwxrwx--- root root.
    Is it normal or should I replace "root" by "apache"?
     
  11. LiquidSolid

    LiquidSolid Guest

    0
     
    Goodmorning,

    The permissions are fine.

    I would change the owners of this directory either to

    - root.wheel
    - apache.apache

    chmod -R apache.apache /var/lib/php/session

    If you note the current group, then you can always change it to it's original state.

    I'm not sure whether you should restart apache, but perhaps it's best to do so.
     
  12. lgr_nico

    lgr_nico Guest

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    I 've changed permission to "apache apache" and now it seems to work.
    Thank you everybody.
     
  13. LiquidSolid

    LiquidSolid Guest

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    you're welcome
     
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