• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

How do I close or delete a Helpdesk Ticket?

K

kuhle

Guest
I have some tickets that were created in the Helpdesk which I need to close. It appears that I am unable to delete them without sending anything back to the sender. This frequently happens with companies sending notice of scheduled maintenance, or occasionally spammers.

Can someone tell me how to close tickets without sending anything to the initiator? Thanks.
 
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