D
DRobertshaw
Guest
Hi,
I have a VPS that was running 7.5.4 and I used the Plesk Updater option in the Control Panel to update to 8.0.1
Apparently, according to my hosting provider, whilst I MUST use the Control Panel to make changes to the system, as I used the Control Panel for this upgrade but it affected the Control panel itself I am no longer supported. (!)
My current options are to leave it as-is but unsupported for Plesk related issues or to restore 7.5.4 but lose all my domains, subdomains, customers , databases and mail and reinstall them as there is no downgrade path - a quoted database incompatibility.
Is this true? Can anyone help with advice if I need to go down this route.
I have a VPS that was running 7.5.4 and I used the Plesk Updater option in the Control Panel to update to 8.0.1
Apparently, according to my hosting provider, whilst I MUST use the Control Panel to make changes to the system, as I used the Control Panel for this upgrade but it affected the Control panel itself I am no longer supported. (!)
My current options are to leave it as-is but unsupported for Plesk related issues or to restore 7.5.4 but lose all my domains, subdomains, customers , databases and mail and reinstall them as there is no downgrade path - a quoted database incompatibility.
Is this true? Can anyone help with advice if I need to go down this route.