How Do I Get This Thing To Work!

[nick coronado]

I'm doing work for a client who has a demo license for Plesk 9.5.2 on RHEL 64 bit. The installation went fine. I went to <machine address>:8443 and logged into the panel. I entered some information, changed the password, then exited. After doing that I tried to go back to the same panel using the same address and got the following:

This webpage is not available.

The webpage at https://localhost.localdomain:11444/relay might be temporarily down or it may have moved permanently to a new web address.

I posted this issue to the forum and got the following solution:

Go to psa database with

# mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa

and update 'misc' table with something like:

update misc set val = 'false' where param = 'psa_configured';


NOTHING CHANGED. I never received any more responses. So what I did was to do a fresh install of Plesk and try again. I did that. I logged onto the panel and entered all the required information. After finishing I logged out. Then I tried going back in and the SAME THING happened:

This webpage is not available.

The webpage at https://localhost.localdomain:11444/relay might be temporarily down or it may have moved permanently to a new web address.

What am I doing wrong? At this point I'm ready to tell the client not to buy anything, and just use another product. Can ANYONE help me?????

 

[IgorG]

The problem is caused by the fact that Parallels Plesk Panel is running in SSO mode:

Check it with:

# /usr/local/psa/bin/sso --get-prefs

In this case all request to the control panel are redirected to SSO server https://localhost.localdomain:11444 first.

You can just disable SSO mode with "/usr/local/psa/bin/sso --disable" and it makes Parallels Plesk Panel available.

 

[nick coronado]

Typical Install

IgorG, I reran the install after installing a fresh image. This time I used the typical install, and had no problems. When I run your command I see the following:


[root@server ~]# /usr/local/psa/bin/sso --get-prefs
SSO off
sso server url:
SSO is disabled


Is this because the typical install does not load SSO?

 

[IgorG]

Right. SSO will not be installed with typical installation.