How do I remove old SSL certifcate?

[Mike Legg]

I've installed a replacement for the SSL certificate that we use for shared SSL and Plesk access.

How do I get rid of the old one and get Plesk to use the new one for shared SSL and Plesk access?

When I try to delete it I get the message "Error: Unable to remove certificates: one or several certificates are assigned to the IP addresses/domains."

I've found a lot of old suggestions about removing it from the IP, but they don't seem to apply to Plesk 11 for Windows.

When I go to Home -> Tools & Settings -> IP Addresses -> [IP Address] , it shows the domain being used but there's no way to remove it.

 

[Mike Legg]

PS. I've already disabled Shared SSL via Home > Tools & Settings > Shared SSL

I've also deleted the certificate from Home > Tools & Settings > SSL Certificates

Yet it's still there when I go into the domain's Plesk panel.

 

[IgorG]

Try to remove it manually from database. Look at IP_Addresses and certificates tables.

 

[Mike Legg]

Thanks Igor

I'll try that next time. Today I just deleted the domain and recreated it, it was just a utility domain that I had created for shared ssl & plesk access so it didn't actually host a website or email.

If it were a customer's domain I wouldn't have been able to do that though, so I'll keep your suggestion in mind for next time.

 

[SophieP]

This is interesting to know that removing old certificate causes this issue and you already deleted domains to resolve the issue but what if you can not delete the domain?

I will really appreciate if anyone share some useful solution of this problem in which when i am managing SSL for my popular ecommerce website.

Awaiting reply

 

[InderS]

Hello,

You can remove it using psa database. Some time plesk db entry can cause this issue. You can access psa db on 8306 port.