How to include more directories in backup with Plesk Backup Manager

[melg1]

I have an Ubuntu 14.04 LTS 64 bit virtual private server with Plesk 12. The server is hired from a hosting provider. The server is used to run the Odoo ERP application (using postgres database).

The Odoo application is running fine and now I want to create a backup of the application using Plesks Backup manager.

I choose configurations and content option in the backup manager but the created backup is only 200kb.

I think the problem is the location where the Odoo application is installed is not included in the backup. I made a tar backup from the server and extracted it on my pc. It seems that the main parts of the Odoo application are in the var, opt, etc and usr directories (not in a domain but under root).

Installing the application in a domain would solve the Plesk backup issue I think but the installation script of Odoo puts Odoo in var, opt, etc and usr directories even if I put the install script in the directory of a created domain. Since the manual Odoo installation is complicated I am very happy to use the script.

I contact my hosting provider many times but they are not willing/able to help me.

My questions are:

1. Is it possible to include the directories var, opt, etc and usr in the Plesk backup and how and where do I do that?
2. Can I restore such a backup without no problem in Plesk?

Thanks,

Melg

 

[IgorG]

I think that it is impossible by Plesk backup manager. Mentioned directories are system directories and Plesk backup do not handle them. You should use some third-party backup solution or scenario described by you.