• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Resolved How to set FTP with Passive mode, or SFTP

CoyoteKG

Regular Pleskian
Hi,

recently I turn on firewall on this server, and I was not able to connect to FTP with regular user.
I'm able to connect with root account to SFTP
But when I create FTP users for webspace, I can only use FTP protocol, only Active mode, and no encryption.

Of course, I searched documentation, and some tutorials before this post.

Firstly from this article I was open port 20 in firewall, and after that I was able to connect but with Active mode.

Also from this article I tried to enable Passive mode.
I created file /etc/proftpd.d/passive_ports.conf with
PassivePorts 49152 65000

I opened those ports in firewalls but no success.

At this moment I can only connect with Active mode and No encription.
Also if I check SSL/TLS explicit encryption, connection stuck on
Timeout detected. (data connection)
Could not retrieve directory listing
Error listing directory '/'.

Also my first question, is it possible to force all FTP accounts to use SFTP protocol?


I'm using Plesk Onyx on Centos 7.3
 
Hi, yes I mixed SFTP and FTPS.

FTPS is FTP with SSL/TLS encryption?

I have installed SSL for server, but I can log only if I check in ftp-client "No secure".
If I check SSL/TLS Explicit encryption

I got this like TLS connection is established, and client is connected, but after that I'm getting "error listing directory '/'

upload_2017-3-28_11-15-15.png

Timeout detected. (data connection)
Could not retrieve directory listing
Error listing directory '/'.

If I switch again to "no encryption" or "plain FTP" I'm able to connect
 
Hi Peter, I wrote already that I was set client for Active mode. And I created file /etc/proftpd.d/passive_ports.conf with
PassivePorts 49152 65000.
Also I opened those ports in hosting firewall, and disabled Plesk's firewall.

Also I noticed if I'm using
- Active mode + No Encryption - I'm able to log in
- Active mode + SSL Explicit Encryption - I got Error listing directory '/'.

I'm trying with WinSCP and FileZilla.


edit:
I noticed that .conf file I just added
PassivePorts 57000 59000, did not added it in global tags. I will try now
 
Back
Top