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Daniel Oakes
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Okay, first of all I consider myself a pretty advanced system admin. I also own my own development company, but FFS parallels, can you tell me why your backup / restore functionality doesn't work.
I have a simple thing to do. Well I thought was simple. I have a new server and wish to migrate one of our current plesk 9 servers to it. Easy I thought. Yay. Migration Manager! NO! Okay fine.. move on, had my breakdown. pleskbackup and pleskrestore will work.
I'm not trying to achieve much here. I'm going to use plesk backup to backup the clients and restore them on the host.
So far I have tried these methods
1) pleskbackup and restore with an ip map file
2) pleskbackup and restore with a conflicts-resolution xml file
3) pleskbackup and restore without either (setting the host to the same ip)
4) Backup Manager / copy / create client and restore backup.
Method 1 - the IP map file no longer works. It doesn't do diddly. It always fails. I pared down the file to a pure IP map (cause that is all I need).
Method 2 - Says success but do you THINK I HAVE A RESTORATION? NO!!!
Followed your instructions step by step. Even did a multi domain multi conflict resolution file, right down to the letter. Works?? NO!
Method 3 - Some measure of success. Until I get a domain that apparently is going over it's allocated limit (no way, it's unlimited resource wise!!!). Conflict resolution file will not work. period. Even using the above file which is as per the docs btw.
Method 4 - Works as long as the IP is the same and there's no domain resources limit. But if anythign is not right, then I get stuck in a loop asking me to resolve domain limits etc, and with no way to override it.
parallels. I refused to pay you for support on something that is a fault with your product. You cannot say that I have not tried enough methods to make this work. You have enough of our money I just expect support on this.
If someone can tell me 100% how to transfer a working server to a new one, and their method works, I will pay you the money instead of parallels considering the large amount of time I have wasted on this already.
I have a simple thing to do. Well I thought was simple. I have a new server and wish to migrate one of our current plesk 9 servers to it. Easy I thought. Yay. Migration Manager! NO! Okay fine.. move on, had my breakdown. pleskbackup and pleskrestore will work.
I'm not trying to achieve much here. I'm going to use plesk backup to backup the clients and restore them on the host.
So far I have tried these methods
1) pleskbackup and restore with an ip map file
2) pleskbackup and restore with a conflicts-resolution xml file
3) pleskbackup and restore without either (setting the host to the same ip)
4) Backup Manager / copy / create client and restore backup.
Method 1 - the IP map file no longer works. It doesn't do diddly. It always fails. I pared down the file to a pure IP map (cause that is all I need).
Method 2 - Says success but do you THINK I HAVE A RESTORATION? NO!!!
Code:
<?xml version="1.0" encoding="UTF-8"?>
<resolve-conflicts-task-description>
<conflict-resolution-rules>
<policy>
<timing>
<resolution>
<proceed-with-current/>
</resolution>
</timing>
<configuration>
<resolution>
<automatic/>
</resolution>
</configuration>
</policy>
<rule conflict-id="0">
<!-- the dump-objects element is omitted in this conflict resolution rule since we chose the same resolution for all objects involved in the conflict -->
<resolution>
<overuse/>
</resolution>
</rule>
</conflict-resolution-rules>
</resolve-conflicts-task-description>Followed your instructions step by step. Even did a multi domain multi conflict resolution file, right down to the letter. Works?? NO!
Method 3 - Some measure of success. Until I get a domain that apparently is going over it's allocated limit (no way, it's unlimited resource wise!!!). Conflict resolution file will not work. period. Even using the above file which is as per the docs btw.
Method 4 - Works as long as the IP is the same and there's no domain resources limit. But if anythign is not right, then I get stuck in a loop asking me to resolve domain limits etc, and with no way to override it.
parallels. I refused to pay you for support on something that is a fault with your product. You cannot say that I have not tried enough methods to make this work. You have enough of our money I just expect support on this.
If someone can tell me 100% how to transfer a working server to a new one, and their method works, I will pay you the money instead of parallels considering the large amount of time I have wasted on this already.