Resolved I can not acces to my webmail in second domain.

[Rhodwulf]

Hello
I have Plesk Onyx 17.5.3 Update # 21 installed on CentOS Linux 7.3.1611.
I added a second domain to plesk.
I have added a domain associated with this new dedicated ip.

IP dedicates 1= 1.1.1.1
IP dedicates 2= 2.2.2.2

Domain 1= mydomain1.com
Domain 2= mydomain2.com

1.1.1.1 <=> mydomain1.com
2.2.2.2 <=> mydomain2.com

When I try to access my webmail.midominio2.com it takes me to the defaulT page of plesk.
I use ping from the terminal on my server and the result is:

#######################################################################
# ping mydomain2.com
PING mydomain2.com (2.2.2.2) 56(84) bytes of data.
64 bytes from mydomain2.com (2.2.2.2): icmp_seq=1 ttl=64 time=0.023 ms


# ping mail.mydomain2.com
PING mail.mydomain2.com.(1.1.1.1) 56(84) bytes of data.
64 bytes from domain1.com(1.1.1.1): icmp_seq=1 ttl=64 time=0.022 ms


# ping webmail.mydomain2.com
PING webmail.mydomain2.com (1.1.1.1) 56(84) bytes of data.
64 bytes from domain1.com(1.1.1.1): icmp_seq=1 ttl=64 time=0.023 ms
#######################################################################

As you can see, mydomain2.com points to 2.2.2.2,
but...
mail.domain2.com and webmail.domain2.com point to 1.1.1.1

And I have my correct dns configuration:

webmail.domain2.com. A 2.2.2.2
ns1.domain2.com. A 2.2.2.2
domain2.com. A 2.2.2.2
ns2.domain2.com. A 2.2.2.2
mail.domain2.com. A 2.2.2.2
domain2.com. MX (10) mail.domain2.com.
ipv4.domain2.com. A 2.2.2.2
ftp.domain2.com. CNAME domain2.com.
domain2.com. TXT v = spf1 + a + mx + a: domain2.com -all
domain2.com. NS ns1.domain2.com.
_dmarc.domain2.com. TXT v = DMARC1; p = none
domain2.com. NS ns2.domain2.com.
www.domain2.com. CNAME domain2.com.

I think the problem is some database or configuration of the mail server.

Please, they could help me to solve it.


Thank you.

 

[UFHH01]

Hi Rhodwulf,

if you desire help for DNS - related issues/errors/problems from the Plesk Community Forum users, it is wise to include the FQDN 's, as this makes it possible to investigate your ( possible ) misconfigurations. Using placeholders and anonymous informations should only be used in case of general questions about documentation and setup, but to investigate issues/errors/problems, people willing to help you need some facts, in order to be able to help you.

 

[Rhodwulf]

Hi Rhodwulf,

if you desire help for DNS - related issues/errors/problems from the Plesk Community Forum users, it is wise to include the FQDN 's, as this makes it possible to investigate your ( possible ) misconfigurations. Using placeholders and anonymous informations should only be used in case of general questions about documentation and setup, but to investigate issues/errors/problems, people willing to help you need some facts, in order to be able to help you.

Thank you very much for answering. But finally I was able to solve it.

The problem was my oversight with the control panel of 1and1, (Company where I have hosted my server).
My error was that in plesk I had the domain pointed to the correct IP, but not in the 1and1 panel. It really was an oversight on my part.

So I give this problem "solved".