• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue I can not receive emails.

Rhodwulf

New Pleskian
Hello I have a server in 1and1, with plesk Onyx 17.5.3.

In this I have 2 domains under the same ip.

Example:

ip = 0.0.0.0
example1.com
example2.com

The problem is that I have created mail accounts for both examples.

[email protected]

[email protected]

In [email protected] I can send and receive messages without any problem, while in [email protected] I can only send but I do not receive any messages. I checked the dns in verdns.com and in the end throws me an error:

WARNING: SMTP server on MAIL.example2.COM port 25 did not respond: php_network_getaddresses: getaddrinfo failed: Name or service not known

While on example1.com does not give me any error.

In Plesk I have configured the Full hostname as "example1.com"

I have installed:
Dovecot IMAP and POP3 server, Postfix SMTP, IMAP / POP3 Dovecot.

Please if you need any other information or data, please comment, I appreciate your help.

Thanks in advance, all help is welcome.
 
Back
Top