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Resolved I deleted agent360 by mistake and cant reinstall it

javismiles

Basic Pleskian
Server operating system version
Ubuntu 22.04
Plesk version and microupdate number
Product version: Plesk Obsidian 18.0.56.4 OS version: Ubuntu 22.04 x86_64 Build date: 2023/11/06 15:00 Revision: 7f3265358b91416f035eddb5dfe564171fd100a4
this morning all the charts of my 360 monitoring were blank and empty,
so I thought it would be a good idea to stop it and reactivate it,

so I tried to do that, but selected the option to uninstall 360 monitoring,

and after that the option to reinstall it does not appear anymore on the monitoring tab,
and I cannot find anywhere the instructions of how to reinstall it and access it from my ubuntu server plesk panel;
the account on Plesk 360 is still active and working normally,
what has dissappeared is the access to the charts and all from within the server, and the option to activate or reinstall agent 360 does not appear anywhere;
how can I recover it, reinstall it, reconnect it to the website, reaccess the charts from the plesk panel?
thank you so very much
 
by the way the blank monitoring charts started happening after a failed Plesk update, I attach here the log of the failed update
 

Attachments

  • plesk-update-failure-april-20-2024-j.pdf
    49.9 KB · Views: 0
I now found how to install agent360 in this page
so I followed the instructions by doing
wget -q -N monitoring.platform360.io/agent360.sh && bash agent360.sh usertoken

and it works and I Can do
service agent360 status
and its active

and I do
sudo -u agent360 agent360 info
Version: 1.2.48
Plugins enabled: iostat, diskusage, swap, system, process, cpu, network, loadavg, memory, ping
Plugins directory: /usr/local/lib/python3.10/dist-packages/agent360/plugins

looks good,
but within the plesk panel I cannot see the charts or anything,
and there is no option at all related to agent360 within the plesk panel,
so how do I recover the access to the charts from within the plesk panel?

thank you very much
 
finally fixed it,
- deleted extension
- had to kill process that was holding the lock of apt-get update
- reinstalled extension
- now it works
 
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