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I get the same 'errors in configuration templates' error constantly

Gmaxwellj

New Pleskian
I have a VPS which I install centos 6.3 on with Plesk.

Everything runs fine until I add a 3rd subscription.. I can have 2 subscriptions with 2 sites running fine.. but add a 3rd one and everything breaks! I have done a fresh install on the server more than 5 times and I always get this problem (below)..

New files of configuration for Apache web server were not built due to errors in configuration templates: httpd: Syntax error on line 221 of /etc/httpd/conf/httpd.conf: Syntax error on line 5 of /etc/httpd/conf.d/zz010_psa_httpd.conf: Syntax error on line 83 of /usr/local/psa/admin/conf/generated/13931942630.62990300_server.include: Syntax error on line 6 of /usr/local/psa/admin/conf/ip_vhosts_bootstrap.conf: Could not open configuration file /var/www/vhosts/DOMAIN REMOVED FOR PRIVACY.com/conf/13931951490.21369300_httpd_ip_default.include: Permission denied . The detailed error message was e-mailed to you, so please check the e-mail, fix the errors, and click here to retry generating broken configuration or click here to retry generating of all configurations.

I don't have much knowledge when it comes to server admin - I can do very basic stuff, but my knowledge lies in web design.

I've just bought a VPS from a hosting company and all I want to do is run Plesk and multiple websites - I have enough experience to publish sites and for everything to work, but when I get hit with an error like this I have no idea where to start.

My question, is this: Is this a problem that my host has caused? I haven't configured the server at all - I just bought the VPS and installed the operating system and Plesk via my host's online control panel.

Whenever I ask them about this issue they say I have to fix it - is it really up to me though? I have NEVER had these problems with any other host when adding multiple subscriptions to Plesk..

Some help would be amazing! Thanks!
 
Change your host. They are hopeless, whoever they are.

At the very least they could point you in the right direction, and given that your problem is reproducible from a fresh install (assuming you mean total wipe of VPS and re-install of Plesk, because re-installing Plesk over an installed Plesk probably wont do anything at all) it seems to me something may be wrong with their install files.

First, do:
/usr/local/psa/admin/bin/httpdmng --reconfigure-all

To rebuild the configuration files to see if that does any good.

If not, take a look at these KBs:

http://kb.parallels.com/115299
http://kb.parallels.com/115587
 
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